Bishwajit Sinha
Mumbai
Summary
Experienced engagement manager with expertise in client relationship management and strategic planning. Proficient in facilitating stakeholder communication, optimizing operations, and leading cross-functional teams to meet business objectives. Proven track record of implementing innovative strategies to enhance customer engagement and foster loyalty.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Engagement Manager
Darwinbox Digital Solutions Private Limited
08.2019 - Current
- Develop and execute project plans for HR initiatives, ensuring timely and successful implementation
- Lead the implementation of HRIS, ensuring it meets the organization's needs
- Analyze existing HR processes and identify opportunities for improvement
- Design and implement streamlined HR processes that enhance efficiency and effectiveness
- Develop training programs for HR staff to ensure a smooth transition to new systems or processes
- Develop and implement change management strategies to mitigate resistance and promote user adoption
- Engage with key stakeholders, including HR leaders, department heads, and employees, to gather feedback and address concerns
Senior Solution Consultant
Crossdomain Solutions Pvt. Ltd.
07.2016 - 08.2019
- Collaborate with clients to understand their HR requirements, organizational goals, and challenges
- Develop a comprehensive implementation plan outlining timelines, milestones, and resources required
- Configure HR systems, software, and technologies according to the client's specifications and requirements
- Develop and implement change management strategies to help the organization transition smoothly to the new HR systems
- Regularly communicate with clients to gather feedback and address any concerns
Senior Academic Associate
HCL Learning Limited
05.2015 - 06.2016
- Collaborate with subject matter experts to ensure the content aligns with educational standards and objectives
- Develop and deliver training programs for teachers on the effective use of educational technology and digital resources
- Manage educational projects, ensuring they are completed on time, within budget, and meet quality standards
- Communicate effectively with internal teams, clients, and other stakeholders to ensure alignment on project goals and deliverables
- Maintain documentation related to curriculum development, training programs, and project outcomes
Senior Manager
smmart Training & Consultancy Services Pvt. Ltd
04.2014 - 09.2014
- Lead and manage multiple projects or programs to ensure successful delivery within scope, time, and budget constraints
- Build and maintain strong relationships with clients to understand their needs, expectations, and satisfaction levels
- Lead and mentor a team of delivery professionals, providing guidance and support to ensure optimal performance
- Establish key performance indicators (KPIs) to measure and monitor the performance of delivery operations
Assistant Manager
NIIT Ltd
10.2007 - 04.2014
- Collaborate with subject matter experts to ensure that the content aligns with educational standards and objectives
- Explore and implement innovative educational technologies and tools to enhance the learning experience for students and educators
- Provide ongoing support to educators for the successful implementation of digital tools
- Manage educational projects, ensuring they are completed on time, within budget, and meet quality standards
- Communicate effectively with internal teams, clients, and other stakeholders to ensure alignment on project goals and deliverables
Education
BSc BEd - Biotechnology
Regional Institute of Education, Utkal University
05.2007
Skills
- Project Management
- Client Relations
- Data Analysis
- Implementation Management
- Stakeholder Management
- Problem-solving aptitude
- Strategic thinking
- Revenue cycle management
- Risk mitigation
- Implementation management
Certification
- PMP - Project Management Professional
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Certified Scrum Product Owner (CSPO) - Scrum Alliance.
- Six Sigma Certification
Timeline
Engagement Manager
Darwinbox Digital Solutions Private Limited
08.2019 - Current
Senior Solution Consultant
Crossdomain Solutions Pvt. Ltd.
07.2016 - 08.2019
Senior Academic Associate
HCL Learning Limited
05.2015 - 06.2016
Senior Manager
smmart Training & Consultancy Services Pvt. Ltd
04.2014 - 09.2014
Assistant Manager
NIIT Ltd
10.2007 - 04.2014
- PMP - Project Management Professional
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Certified Scrum Product Owner (CSPO) - Scrum Alliance.
- Six Sigma Certification
BSc BEd - Biotechnology
Regional Institute of Education, Utkal University
Similar Profiles
Gopi Venkata Raghuram RamapragadaGopi Venkata Raghuram Ramapragada
SENIOR DIGITSL TRANSFORMATION CONSULTANT at Darwinbox Digital Solutions Private LimitedSENIOR DIGITSL TRANSFORMATION CONSULTANT at Darwinbox Digital Solutions Private Limited
Chaitanya SinhaChaitanya Sinha
Credit Controller/ Analyst at Darwinbox Digital Solutions Private LimitedCredit Controller/ Analyst at Darwinbox Digital Solutions Private Limited
Bishwajit SinhaBishwajit Sinha
Engagement Manager at Darwinbox Digital Solutions Pri vate LimitedEngagement Manager at Darwinbox Digital Solutions Pri vate Limited