Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Roles And Responsibilities
Personal Information
Timeline
Generic
BISWAJIT BHATTACHARYA

BISWAJIT BHATTACHARYA

Vadodara

Summary

I am working as Lead Quality in concentrix. I am working concentrix since 2015, I done be on electrical engineering. Also I done data science and machine learning cours

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Quality

Concentrix
Vadodara
03.2024 - Current
  • Spearheading quality assurance efforts as Lead Quality to ensure
  • Developing and implementing quality control processes to improve product standards
  • Overseeing team of quality inspectors to maintain high standards of product quality
  • Ensuring quality assurance and Team Development.
  • Plan and execute tests
  • Review and test documentation
  • Report on test results
  • Provide feedback and suggest improvements.
  • Close test
  • Collaborate with operation team and training team.
  • Create tracking matrices
  • Ensuring product meet quality standards
  • Create a positive team environment
  • Set carrier goals
  • Coach and develop team members
  • Develop training needs
  • Facilitates coaching and training session
  • Enable professional growth of team member.
  • Asses risks
  • Review the work of each team member Act as the primary contact person for quality related query

Team Leader

Concentrix Services
Vadodara
08.2023 - 03.2024
  • Managing a team for a E commerce process
  • Maintain performance and meet the SLA
  • Monitored performance metrics on a regular basis and identified areas for improvement.
  • Conducted regular audits of warehouse stock levels to prevent outages or delays in production.
  • Performed root cause analysis to identify problems within the organization's operations process.
  • Resolved conflicts among team members in a professional manner.
  • Managed all aspects of inventory control, including ordering supplies as needed.
  • Maintained records of inventory levels and provided weekly reports to management.
  • Resolved conflicts between team members using effective communication skills.

Senior Transaction Processing Associate

Concentrix
Kolkata
08.2015 - 07.2023
  • I am transaction Processing expert on Insurance Field

Education

PG Diploma -

Data Traine

B.Tech/B.E. - Electrical Engineering

Rajiv Gandhi Institute Of Technology

XIIth - Bengali / Bangla

Xth - Bengali / Bangla

Skills

  • Six Sigma
  • People Management
  • Monitoring
  • Team Handling
  • Team Leading
  • Team Management
  • Coaching
  • Audit
  • Excel
  • Word
  • PowerPoint
  • MS Office
  • Python
  • C
  • C
  • Web Scraping
  • Machine Learning
  • NLP
  • Matplotlib
  • Data Visualization
  • Data Analysis
  • SQL
  • Selenium
  • Data Analytics
  • Quality assurance
  • Performance monitoring
  • Root cause analysis
  • Team leadership
  • Effective communication
  • Coaching skills
  • Analytical thinking
  • Goal setting
  • Data management
  • Training & Development
  • Multitasking
  • Time management
  • Active listening
  • Critical thinking
  • Troubleshooting
  • Team management
  • Friendly, positive attitude
  • Flexible and adaptable

Certification

Diploma in Electrical Engineering

Languages

  • Bengali
  • Hindi
  • English

Projects

Automatic Robot Car, This was a final year college project. It's actually obstacle avoidance by using ultrasonic sensor. GPS module for the path.

Roles And Responsibilities

  • Ensuring quality assurance and Team Development.
  • Plan and execute tests
  • Review and test documentation
  • Report on test results
  • Provide feedback and suggest improvements.
  • Close test
  • Collaborate with operation team and training team.
  • Create tracking matrices
  • Ensuring product meet quality standards
  • Create a positive team environment
  • Set career goals
  • Coach and develop team members
  • Develop training needs
  • Facilitates coaching and training session
  • Enable professional growth of team member.
  • Assess risks
  • Review the work of each team member
  • Act as the primary contact person for quality related query

Personal Information

Total Experience: 9 Years 7 Months

Timeline

Lead Quality

Concentrix
03.2024 - Current

Team Leader

Concentrix Services
08.2023 - 03.2024

Senior Transaction Processing Associate

Concentrix
08.2015 - 07.2023

PG Diploma -

Data Traine

B.Tech/B.E. - Electrical Engineering

Rajiv Gandhi Institute Of Technology

XIIth - Bengali / Bangla

Xth - Bengali / Bangla

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BISWAJIT BHATTACHARYA