BISWAJIT BISWAL

To develop strong organizational and managerial skills by displaying the right behavioural attributes and prove as a strong asset for the organization by the right mixture of modern knowledge and current values.

• Mavenir India Pvt Ltd, Senior VAS Engineer, Delhi, 08/21, Present, Working as a VAS SPOC and 24/7 support of Delhi Circle VAS related issue along with taking care of VAS Hardware and application related issues, Provide support and troubleshoot the day to day SMS, IVR, LBS related issues on various application based on protocol SIP, SS7 & SMPP, Check SMSC logs, Analyse pcap traces and troubleshooting with respective Core STP, MPBN, NOKIA teams, Taking lead and end to end troubleshooting in Teklan connectivity, MPBN, Transmission media connectivity and IT connectivity with our respective VAS nodes, Ensuring end-to-end testing and establishing PCR connectivity in every SMSC projects and IVR, USSD projects
• Mahindra COMVIVA, Senio VASr Engineer, Gurgaon, 03/15, 08/20, Managed end-to-end 24x7 Application Support & OS administration for different VAS applications Like SMSC, USSD, SLT, NTR, VMS, EOCN, DND, MIS analysis on day-to-day basis, Responsible for installation, configuration, and maintenance in support of business processing requirements and working on High end technical issues and providing end to end support, Effective co-ordination with multiple 3PP for application and Hardware issues for effective and smooth closure, Support multiple periodic activities like rebooting server, restarting application and monthly backup, Closely work with product team for product upgradation activities, Perform fault investigation and root cause analysis to resolve the issues
• Ericsson India Pvt Ltd, Engineer of Delhi OKHLA Switch team, Gurugram, 06/11, 03/15, Operation & Maintenance of ERICSSON AXE MSCs, BSCs, STP, HLR, GMSC & SCP, MSS, Media Gateway, Operation and maintenance of Switch for Alarms, faults/ abnormal conditions of MSC & BSC, Coordinating with other Operators for call routing & signalling issues, Alarm Monitoring- Analysis of various category Alarms & take appropriate step to remove it, Routine health checkup of NSS elements and perform preventive maintenance of NSS, Creation of Traffic Route, Creation/ Modification of CCS7 data, routing, For Revenue Enhancement to generate the Call drop Report for MSC and Cell level and also Loss Report due to Competitive Operators, All kinds of TT file backup.(APG and IOG nodes), Finding CDR of TAP files data, Subscriber trace, Functionality Testing, GB link connectivity for circle, HLR logs analysis i.e.: Alogs, etc, Integration & call testing of BSC with MSC, Taking system backup dumps on DAT (CP Backup, APG backup, CV backup), E1 Augmentations (with other operators POI), Call testing, Coordinate with NOC for fault related issue, Announcement loading in MSC, GMSC, and MSS, Taking trace with the Tektronix Protocol analyzer of signaling link (ATM), Router Swap which carries MPBN traffic i.e. Core traffic and IN critical traffic

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