Biswajit Sarkar
System Engineer
Summary
To work in a company that will help to enhance my dynamic skills and help me reach greater heights in my career, utilizing them in the best possible way for achieving the company's goal. Forward-thinking professional offering more than 4 years of experience working in fast-paced environments. Expertise in planning, installing and maintaining large-scale systems and infrastructures. Proven leader with success in building strong teams.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
System Engineer
Tata Consultancy Services
09.2018 - Current
- Researched, designed, and developed new computers, software systems, and hardware solutions, increasing speed and performance by 10% and decreasing failure rate by 15%
- Implemented and tested new equipment, configured systems per business needs, and managed system access for users
- Monitored workflow and established proactive maintenance schedules to maximize system uptime
- Worked as part of the Business Technology Infrastructure incident management team to apply solutions in support of identified business
- Incidents
- Participated in the evaluation, selection, implementation, and ongoing support of software, hardware, and tools used by the Enterprise
- Infrastructure platform
- Responsible for the analysis, administration, and support of VMWare Horizon View VDI, thin clients, and other VDI-related technology
- Responded to End User requests for support and Resolutions within established procedures
- Analyse user requirements and provide necessary changes so that did not interrupt service to the customers within definite SLA Targets.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
Education
Bachelor of Computer Application - computer Application
Dr B C Roy Engineering Collage
Skills
OPERATING SYSTEMundefined
Certification
Cloud computing from NPTEL and Indian Institute of Technology Kharagpur
Timeline
Cloud computing from NPTEL and Indian Institute of Technology Kharagpur
10-2022
Windows Server 2016 from Udemy
06-2022
System Engineer
Tata Consultancy Services
09.2018 - Current
Accounting Analytics from University of Pennsylvania on Coursera
08-2018
People Analytics from University of Pennsylvania on Coursera
07-2018
Operations Analytics from University of Pennsylvania on Coursera
06-2018
Customer Analytics from University of Pennsylvania on Coursera
05-2018
Bachelor of Computer Application - computer Application
Dr B C Roy Engineering Collage
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