BISWAJIT SWAIN
Cuttack
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Store Incharge
Jain Resource Recycling Ltd
Gummididpoondi
01.2025 - Current
- Managed complete store operations including inventory management, stock verification, GRN, billing, and daily MIS reporting in MS Excel to ensure smooth functioning and 99% stock accuracy.
- Oversaw store staff, coordinated with vendors, provided customer service, and met daily sales targets while managing records and reducing stock loss.
- Handled end-to-end store activities - Inventory, Billing, Documentation, Team Coordination, and Reporting to meet commercial targets and maintain store discipline.
Store Incharge
DALMIA LAMINATORS LTD
Gummididpoondi
04.2023 - 12.2024
- Inventory Management - Stock verification, stock entry, and maintaining inventory records.
- Stock Control - GRN, Dispatch, Return management and minimizing stock loss/shrinkage.
- Store Operations - Daily store opening/closing, housekeeping, and material handling.
- Team Handling - Supervising store staff, assigning duties, and ensuring smooth workflow.
- Customer Service - Handling customer queries and ensuring good in-store experience.
- Billing & Documentation - Sales billing, invoice handling, and maintaining store reports in MS Excel.
- Vendor Coordination - Coordinating with suppliers for timely stock delivery.
- MS Office & Computer Skills - Proficient in MS Excel for reports, data entry & basic computer operations.
Commercial Executive
Dalmia Laminators Limited
Chennai
02.2020 - 04.2023
- Coordinated with internal teams to ensure timely delivery of products and services.
- Analyzed sales data to create targeted marketing plans for new products and services.
- Maintained accurate records of all transactions pertaining to commercial activities.
- Prepared reports on financial performance of the organization on a periodic basis.
- Directed and coordinated products, services and sales activities.
MIS Executive
Dalmia Laminators Ltd
Chennai
02.2020 - 02.2021
- Developed MIS reports to track customer service performance and identify areas for improvement.
- Created dashboards and visualizations to present data insights in an easy-to-understand format.
- Maintained a database of customer information, including contact details, purchase history.
- Implemented automated processes to streamline daily operations and reduce manual workloads.
- Performed quality assurance testing on all new software releases prior to deployment.
Education
MBA - Finance and HR
Gandhi Institute For Technology
Bhubaneswar, Odisha01-2023
Bachelor Of Science - Computer Science
Utkal University
Bhubaneswar, Odisha01-2019
Associate Of Science - Science Education
Niali College Niali
Niali, Cuttack, Odisha01-2016
Skills
- Inventory Management
- Vendor Coordination
- Sales Tracking
- Sales forecasting
- Financial Reporting
- Data Management
- Document management
- Strategy development
- Teamwork and collaboration
Languages
- Odia
- English
- Hindi
Timeline
Store Incharge
Jain Resource Recycling Ltd
01.2025 - Current
Store Incharge
DALMIA LAMINATORS LTD
04.2023 - 12.2024
Commercial Executive
Dalmia Laminators Limited
02.2020 - 04.2023
MIS Executive
Dalmia Laminators Ltd
02.2020 - 02.2021
MBA - Finance and HR
Gandhi Institute For Technology
Bachelor Of Science - Computer Science
Utkal University
Associate Of Science - Science Education
Niali College Niali