Project Title: Daily Ticket Management
Duration: 01/2023 - Present
Tools: SQL, Excel, Jira
Roles & Responsibilities:
- Efficiently managed daily ServiceNow tickets related to part and item type conversions, ensuring timely resolution and accurate processing.
- Addressed and resolved requests and incidents pertaining to part conversions and item type adjustments, maintaining smooth operations.
- Collaborated with business units to understand requirements and provide solutions for part and item type issues.
- Created, managed, and tracked user stories and tasks in Jira to document data requirements, assign ownership, and ensure timely resolution of business and technical issues.
Project Title: WOW
Duration: 09/2023 - 05/2025
Tools: SQL, Excel, Windchill
Roles & Responsibilities:
- Coordinated with business units to gather and understand specific requirements.
- Created and maintained connections between parts and CAD within the system as per business requirements.
- Updated equivalent links, ensuring correct associations between related components.
- Managed the loading of DT and Esi history in alignment with business requirements.
- Performed pre and post loading validation using advanced SQL queries .
Project Title: EMEA Obsoletion
Duration: 02/2023 - 08/2023
Tools: SQL, Excel
Roles & Responsibilities:
- Led the effort to clean out EMEA-related objects from the system following Whirlpool's sale of the EMEA business, including parts, users, and CAD data.
- Developed and executed multiple SQL queries to identify all EMEA-related parts.
- Conducted critical validation to identify and handle shared parts between EMEA and other regions.
- Utilized shell-level execution in MobaXterm to update the state of objects from released to canceled or phasing out, in alignment with business requirements.
- Performed comprehensive post-loading validation to ensure all updates were accurately applied and met business standards.
- Designed and developed an interactive dashboard to visualize EMEA part obsoleting metrics, enabling business teams to track progress, identify shared parts, and make data-driven decisions effectively.
Project Title: Windchill Part Lifecycle Analysis
Duration: 06/2022 - 01/2023
Tools: SQL, Excel, Windchill
Roles & Responsibilities:
- Identified and updated lifecycle templates for each object in the Windchill systems.
- Performed data validation to categorize information by year and part type.
- Updated old and obsolete parts in accordance with business requirements.
- Conducted post-update validation to ensure accuracy and compliance.
Project Title: CAD Data Migration
Duration: 08/2021 - 05/2022
Tools: SQL, Excel, Windchill,
Roles & Responsibilities:
- Migrated metadata of CAD drawings and linked documents from legacy platforms to Windchill.
- Ensured relationships between parent-child components were maintained.
- Developed a status tracker and audit reports to validate successful uploads.
Project Title: BOM Data Migration (SAP to Windchill)
Duration: 03/2018 - 07/2021
Tools: SQL, Excel, SAP, Windchill
Roles & Responsibilities:
- Migrated and validated Bill of Materials from SAP to Windchill for 15+ plants.
- Wrote logic to identify missing parts, obsolete items, and duplication.
- Extracted various reports using SQL to perform pre and post-migration validation and to create exception reports.