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BISWAROOP BANERJEE
Technical Delivery Manager
Kolkata
Summary
Results-driven Senior Technical Program Manager with abilities in Agile project management. Leads and manages associates in developing new business solutions. Known for strengths in Program/Project management .
Overview
14
14
years of professional experience
6
6
Certifications
4
4
Languages
Work History
Sr. Technical Program Manager (GCP Data Warehouse)
NCS Pearson
4 2023 - Current
- Managing multiple projects in GCP executed in both Agile and Waterfall model
- Assist in defining project scope, goals and deliverables that support business processes in collaboration with other CDI and Customer stakeholders
- Daily Management and coordination of all technical and logistical aspects of a project including timelines, risks, risk mitigation strategies, action items and change requests
Service Delivery Manager (IT Operations)
NANT Media, LLC
05.2020 - 3 2023
- Monitor and manage end-to-end delivery of programs and projects sponsored by one or more customer groups to scope, time and budget
- Improved service quality, addressing client concerns promptly and professionally.
- Led cross-functional teams to achieve project goals on time and within budget.
- Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
Tech Lead
Tribune Publishing Company LLC
06.2015 - 4 2017
- Mentored junior developers, fostering a culture of continuous learning and skill improvement.
- Improved software development efficiency by implementing Agile methodologies and streamlining team workflows.
- Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
Sr. Business System Analyst
Tribune Publishing Company LLC
05.2017 - 04.2020
- Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
- Elicited and clearly documented business and system requirements.
- Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
- Collaborated with stakeholders to gather requirements, translating them into actionable plans for system improvements.
Senior Developer
Lion Re: Sources
09.2010 - 05.2015
- Develop industry-specific solutions based on client needs and manage and upgrade existing applications
- Optimized performance through testing and tuning of applications.
- Designed updates to existing software to meet changing customer demands.
- Mentored junior developers, promoting a culture of continuous learning and knowledge sharing within the team.
Education
B.Tech in Information Technology -
West Bengal University of Technology (WBUT)
KolkataSkills
Project Management
Program Management
Scrum Master
Product Owner
Service Delivery Manager
Tech Lead
Client management
Employee evaluations
Certification
Certified ScrumMaster (CSM), TCS, Sep 2021
Domain Experience Summary
- Media & Entertainment
- EduPub
- EdTech
Honors and Awards
- Represented State in under 17 Cricket Team, College
- Star of the Month Award
- Contextual Master Award
Interests
Fitness
Self-Improvement
Timeline
Service Delivery Manager (IT Operations)
NANT Media, LLC
05.2020 - 3 2023
Sr. Business System Analyst
Tribune Publishing Company LLC
05.2017 - 04.2020
Tech Lead
Tribune Publishing Company LLC
06.2015 - 4 2017
Senior Developer
Lion Re: Sources
09.2010 - 05.2015
Sr. Technical Program Manager (GCP Data Warehouse)
NCS Pearson
4 2023 - Current
B.Tech in Information Technology -
West Bengal University of Technology (WBUT)