B MUGUNDHAN YADHAV
Chennai
Summary
Results-oriented Branch Operations Manager with a solid career history in banking environments. Familiar with all relevant governing acts and statutes, as well as strategies and best practices to improve operations and enable business growth. Decisive leader, strategic planner, and complex problem-solver.
Versatile BOM adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive and diligent.
Ambitious, career-focused job seeker, anxious to obtain an entry-level BOH position to help launch career while achieving company goals.
Overview
8
8
years of professional experience
Work History
Branch Operations Manager
DBS BANK Triplicane branch
Chennai
04.2021 - Current
- Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
- Monitored staff performance and provided feedback.
- Established and built customer relationships through targeted outreach and initiatives.
- Planned work schedules to maintain adequate staffing levels.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Developed strategies to optimize branch operations.
Assistant Manager of Operations
DBS BANK CORPORATE OFFICE GUINDY
Chennai
11.2015 - 03.2021
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained schedule of class assignments to meet deadlines.
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed financial statements for accuracy and completeness.
Education
Associate of Arts - B.COM GENERAL
D.G.VASIHNAV COLLEGE
ARUMBAKKAM11-2009
Skills
- Compliance Reporting
- Safety Protocol
- Document Flow Coordination
- Strategic Planning
- Risk Mitigation
- Branch Operations Management
- Financial Analysis and Planning
- Documentation
Languages
English
First Language
English
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
PERSONAL DETAILS
- FATHER NAME : G.BALAN TMB retired
- MOTHER NAME : MALARVIZHI Home maker
- BROTHER' S NAME : B.VARADHARAJAN working in Mahindra as service supervisor
- BROTHER' S WIFE NAME: RAJESHWARI Work from home
My brother had two childrens
SALARY DETAILS
- 10 Lakhs per annum
- 70 k per month
Timeline
Branch Operations Manager
DBS BANK Triplicane branch
04.2021 - Current
Assistant Manager of Operations
DBS BANK CORPORATE OFFICE GUINDY
11.2015 - 03.2021
Associate of Arts - B.COM GENERAL
D.G.VASIHNAV COLLEGE
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