Bo Fry
Evansville
Summary
Accomplished Body Shop Manager with a proven track record at D-Patrick Body And Glass, enhancing shop productivity by over 30% through staff training and development. Expert in financial management and customer service, I excel in fostering business relationships and streamlining workflow coordination. True people person who enjoys problem solving for the customer
Overview
9
9
years of professional experience
Work History
Body Shop Manager
Expressway Body Shop
04.2024 - 01.2025
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Responsible for all accounting details and financial statements.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Maintained employee morale and increased production Number% through employee appreciation.
Body Shop Manager
D-patrick Body And Glass
05.2020 - 04.2024
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Coordinated and supervised Number shop and field service technicians and assigned tasks and work orders.
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.
- Managed financial aspects of the body shop, including budgeting, forecasting, expense tracking, and profit analysis.
- Improved staff productivity by implementing ongoing training programs focused on technical skills and customer service.
- Evaluated repair estimates accurately, ensuring competitive pricing while maintaining profitability targets for the body shop.
Service Advisor
D-Patrick Honda
10.2015 - 05.2020
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Education
- - Criminal Justice
Blackburn College
Carlinville, ILSkills
- Staff training and development
- Quality control
- Workflow coordination
- Business relationships
- Financial management
- Insurance claim handling
- Teamwork
- Customer service
- Problem-solving
- Time management
Timeline
Body Shop Manager
Expressway Body Shop
04.2024 - 01.2025
Body Shop Manager
D-patrick Body And Glass
05.2020 - 04.2024
Service Advisor
D-Patrick Honda
10.2015 - 05.2020
- - Criminal Justice
Blackburn College
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