Bodhisattwa Kundu
Consultant Trainer
Hyderabad
Summary
A Skilled Training Specialist certified from IIM Calcutta in MDP with more than 23 Years,highly effective a conducting personal and group training sessions focused on topics such as Sales, Customer Services and Leadership coaching. Enthusiastic personality with a hands-on, creative style. Ready to apply the experiences any organisation
Overview
23
23
years of professional experience
7
7
years of post-secondary education
Work History
Consultant Trainer
Stratadigm
All Metros
01.2019 - Current
- Clients Training Delivered like Ujjivan Small Finance Bank, Jana Small Finance Bank across various Verticals
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Monitored participant workflow and behaviors throughout training process.
- Recognized and tapped talented staff to fill key positions and maximize productivity.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Eliminated process gaps by implementing new methods of standardized training.
Area Sales Manager - Rest of East
ABP Pvt Ltd
Patna
04.2012 - 12.2018
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Analyzed sales data and kept up to date with market trends.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Hired, mentored and motivated sales professionals servicing over long-term customer accounts.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Deputy Chief Manager
Kotak Mahindra Old Mutual Life Insurance Ltd
Kolkata
02.2010 - 04.2012
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Accomplished multiple tasks within established timeframes.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Manager - Learning & Development
Kotak Mahindra Old Mutual Ltd
Kolkata, Bangalore, Cochin
06.2007 - 01.2010
- Coordinated ongoing Process training and personal development classes for staff members.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Managed new employee orientation training process
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Increased sales through OJT with sales people and maximise their potential by closing the sales and increase effectiveness of the training.
- Developed surveys to identify training needs based on projected production processes and changes.
- Directed field training to enhance participants' skills.
- Also trained various Stock Broking Companies and Mutual Find Houses for cross selling various products like Insurance
Unit Manager
ICICI Prudential
Bengaluru
03.2006 - 05.2007
Sr Customer Care Associate
Accenture
Bengaluru
04.2004 - 12.2005
Team Member
HCL Technologies
Noida
10.2002 - 03.2004
Customer Care Executive
Call Net
Ghaziabad
01.2001 - 10.2002
Front Office Supervisor
The Atria
Bengaluru
06.1998 - 12.2000
Education
MBA - Marketing
Shobhit University
07.2012 - 08.2014
Bachelor in Hotel Management - Hotel Management
Bangalore University
Bengaluru 08.1995 - 09.1998
XII - Science
Jaipuria College
Kolkata 05.2003 - 04.2005
Skills
Remote Learning
Timeline
Consultant Trainer
Stratadigm
01.2019 - Current
MBA - Marketing
Shobhit University
07.2012 - 08.2014
Area Sales Manager - Rest of East
ABP Pvt Ltd
04.2012 - 12.2018
Deputy Chief Manager
Kotak Mahindra Old Mutual Life Insurance Ltd
02.2010 - 04.2012
Manager - Learning & Development
Kotak Mahindra Old Mutual Ltd
06.2007 - 01.2010
Unit Manager
ICICI Prudential
03.2006 - 05.2007
Sr Customer Care Associate
Accenture
04.2004 - 12.2005
XII - Science
Jaipuria College
05.2003 - 04.2005
Team Member
HCL Technologies
10.2002 - 03.2004
Customer Care Executive
Call Net
01.2001 - 10.2002
Front Office Supervisor
The Atria
06.1998 - 12.2000
Bachelor in Hotel Management - Hotel Management
Bangalore University
08.1995 - 09.1998
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