Summary
Overview
Work History
Education
Skills
Timeline
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Bodhisattwa Kundu

Bodhisattwa Kundu

Consultant Trainer
Hyderabad

Summary

A Skilled Training Specialist certified from IIM Calcutta in MDP with more than 23 Years,highly effective a conducting personal and group training sessions focused on topics such as Sales, Customer Services and Leadership coaching. Enthusiastic personality with a hands-on, creative style. Ready to apply the experiences any organisation

Overview

23
23
years of professional experience
7
7
years of post-secondary education

Work History

Consultant Trainer

Stratadigm
All Metros
01.2019 - Current
  • Clients Training Delivered like Ujjivan Small Finance Bank, Jana Small Finance Bank across various Verticals
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Monitored participant workflow and behaviors throughout training process.
  • Recognized and tapped talented staff to fill key positions and maximize productivity.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Eliminated process gaps by implementing new methods of standardized training.


Area Sales Manager - Rest of East

ABP Pvt Ltd
Patna
04.2012 - 12.2018
  • Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
  • Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
  • Analyzed sales data and kept up to date with market trends.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Hired, mentored and motivated sales professionals servicing over long-term customer accounts.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.

Deputy Chief Manager

Kotak Mahindra Old Mutual Life Insurance Ltd
Kolkata
02.2010 - 04.2012
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Cross-trained existing employees to maximize team agility and performance.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Accomplished multiple tasks within established timeframes.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.

Manager - Learning & Development

Kotak Mahindra Old Mutual Ltd
Kolkata, Bangalore, Cochin
06.2007 - 01.2010
  • Coordinated ongoing Process training and personal development classes for staff members.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Managed new employee orientation training process
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Increased sales through OJT with sales people and maximise their potential by closing the sales and increase effectiveness of the training.
  • Developed surveys to identify training needs based on projected production processes and changes.
  • Directed field training to enhance participants' skills.
  • Also trained various Stock Broking Companies and Mutual Find Houses for cross selling various products like Insurance

Unit Manager

ICICI Prudential
Bengaluru
03.2006 - 05.2007

Sr Customer Care Associate

Accenture
Bengaluru
04.2004 - 12.2005

Team Member

HCL Technologies
Noida
10.2002 - 03.2004

Customer Care Executive

Call Net
Ghaziabad
01.2001 - 10.2002

Front Office Supervisor

The Atria
Bengaluru
06.1998 - 12.2000

Education

MBA - Marketing

Shobhit University
07.2012 - 08.2014

Bachelor in Hotel Management - Hotel Management

Bangalore University
Bengaluru
08.1995 - 09.1998

XII - Science

Jaipuria College
Kolkata
05.2003 - 04.2005

Skills

    Remote Learning

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Timeline

Consultant Trainer

Stratadigm
01.2019 - Current

MBA - Marketing

Shobhit University
07.2012 - 08.2014

Area Sales Manager - Rest of East

ABP Pvt Ltd
04.2012 - 12.2018

Deputy Chief Manager

Kotak Mahindra Old Mutual Life Insurance Ltd
02.2010 - 04.2012

Manager - Learning & Development

Kotak Mahindra Old Mutual Ltd
06.2007 - 01.2010

Unit Manager

ICICI Prudential
03.2006 - 05.2007

Sr Customer Care Associate

Accenture
04.2004 - 12.2005

XII - Science

Jaipuria College
05.2003 - 04.2005

Team Member

HCL Technologies
10.2002 - 03.2004

Customer Care Executive

Call Net
01.2001 - 10.2002

Front Office Supervisor

The Atria
06.1998 - 12.2000

Bachelor in Hotel Management - Hotel Management

Bangalore University
08.1995 - 09.1998

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Bodhisattwa Kundu Consultant Trainer