BONY MONDAL
Kolkata
Summary
Hardworking Food Service Worker & Cook with 5+ years of experience working in fast-paced kitchens. Adept in working with other culinary professionals to achieve goals and ensure customer satisfaction. Committed to using safe and sanitary cooking practices, and maintaining an organized and clean cooking area. Experienced in operating various pieces of cooking equipment and tools. Bringing forth advanced food preparation techniques and the ability to serve wonderful food in a timely manner.
Overview
6
6
years of professional experience
Work History
Food Service Worker Lead
Vectrus Corporation
Erbil (Iraq)
04.2021 - Current
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Participated in regular trainings to stay current on industry best practices and trends.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Utilized POS system to receive and process food and beverage orders.
- Contributed to cost control measures by monitoring portion sizes and reducing waste.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
Lounge Support Specialist (Bar Server)
Vectrus Corporation
Doha , Qatar
11.2019 - 01.2021
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
- Streamlined drink preparation processes by mastering efficient pouring techniques and multitasking skills.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Food Service Worker (Asst Baker)
DynCorp International
Kandahar Afghanistan
03.2018 - 03.2019
- .
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Cleaned and organized kitchen, dining and service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Excellent communication skills, both verbal and written.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Followed food safety standards when handling ingredients.
- Determined baking times for various items.
- Cut and shaped dough for pies, rolls and other pastries.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Replenished bakery items in display cases.
- Prepared frostings and other toppings for cakes and pastries.
- Developed recipes for new products and improved existing recipes.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Education
STCW 2010 - Marine Science
Sensea Maritime Academy
Kolkata 01.2024
ServSafe Food Safety Manager 40Hrs Certification - Food Services Management
Serv Safe
USA 09.2021
Computer Diploma in Hardware & Networking - Computer Engineering
Jatiya Yuva Computer Center
Kolkata 02.2017
Hotel Management In Food Production And Service - Hotel Management
Future Vision Training Centre NGO
Kolkata, West Bengal08.2016
Bachelor Of Accountancy - Accountancy
Taherpur Netaji High School
Taherpur 04.2016
Bachelor Of Computer Applications - Computer And Information Systems Security
Microsoft Vedanta Institute
Kolkata 07.2014
Skills
- Computer Skills
- Microsoft Office
- Teamwork
- Customer Service
- Time Management
- Food Production
- Carving
- Stewarding
Languages
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
French
Elementary (A2)
Personal Information
- Place of Birth: Kolkata
- Date of Birth: 08/31/95
- Nationality: Indian
- Driving License: WB-5120170169030
Timeline
Food Service Worker Lead
Vectrus Corporation
04.2021 - Current
Lounge Support Specialist (Bar Server)
Vectrus Corporation
11.2019 - 01.2021
Food Service Worker (Asst Baker)
DynCorp International
03.2018 - 03.2019
STCW 2010 - Marine Science
Sensea Maritime Academy
ServSafe Food Safety Manager 40Hrs Certification - Food Services Management
Serv Safe
Computer Diploma in Hardware & Networking - Computer Engineering
Jatiya Yuva Computer Center
Hotel Management In Food Production And Service - Hotel Management
Future Vision Training Centre NGO
Bachelor Of Accountancy - Accountancy
Taherpur Netaji High School
Bachelor Of Computer Applications - Computer And Information Systems Security
Microsoft Vedanta Institute