Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative
BOOPATHI S

BOOPATHI S

BRANCH BANKING
KALLAKURICHI

Summary

"Tenacious and detail-oriented personal banker with over 10 years of experience in retail banking and customer service. Adept at managing diverse client accounts, processing complex transactions, and providing financial solutions to meet client needs. Skilled in identifying sales opportunities and consistently exceeding branch KPIs."

Dynamic banking professional with extensive experience at HDFC Bank, excelling in customer relationship management and compliance. Proven track record in data analysis and risk management, ensuring accuracy and integrity in all transactions. Adept at handling NRI customers, fostering strong client relationships through exceptional service and effective communication.

Overview

12
12
years of professional experience
3
3
Certifications

Work History

Deputy Manager

HDFC BANK LTD
04.2023 - Current

Key Account Manager

Indusind Bank Ltd
09.2022 - 03.2023

Deputy Manager

Axis Bank Ltd
09.2020 - 09.2022

Relationship Manager

ICICI Bank Ltd
12.2019 - 07.2020

Assistant Manager

Equities Small Finance Bank
06.2018 - 11.2019

Senior Sales Executive

Hdb Financial Service
11.2015 - 06.2016

Associate Sales Officer

Indusind Bank Ltd
08.2014 - 11.2015

Education

High School Diploma -

Govt High Secondary School
Devapandalam
06-2005

Govt High Secondary School
Devapandalam
07-2007

MBA - Marketing, Human Resources

Indira Institute of Management Research
Thirivallur

Bachelor of Science -

R K S Arts And Science
Kallakurichi Indhili

Skills

1Cash handling, compliance

2software proficiency and soft skills

(customer service, accuracy, integrity)

3Key skills to include are customer relationship management, data analysis (using tools like Excel or Tableau), risk management, and regulatory compliance

4Handling NRI Customers too

5 Customers convincing towards the products selling

6 Hospitals , Docters individual accounts and institutions , Trust, Professional accounts are holding

Accomplishments

1.Sales & Business Development

•Exceeded quarterly sales targets for loans and insurance products by 10% through targeted client outreach.

•Generated a 15% year-over-year (YOY) growth in client base by expanding the high-net-worth portfolio, as described on Resume Worded.

•Achieved a 30% increase in loan portfolio and 35% growth in deposit mobilization.

• Holding Fixed deposits Around Rs.5crs from managed customer and non managwd customers too.

•Increased adoption of digital banking tools and e-statements by 20% by educating customers.

•Managed cash drawer with 100% accuracy, averaging 140+ transactions per shift.

•Customer Experience & Leadership

Improved customer retention by 5% through personalized relationship management and fast issue resolution, highlight Enhancv and MintResume.

•Qualified MDRT for Life Insurance Contest three times domestic and International Trip.

•Relevant Skills to Include

Technical: Financial Analysis, Risk Management, Credit Assessment.

Soft: Client Relationship Management, Negotiation, Attention to Detail, Problem-Solving, Good Communication towards Clients.

Certification

Life insurance MDRT Qualifier

Timeline

Life insurance MDRT Qualifier

09-2025

School Bus Contest Sheild (Commertial Vehicle)

06-2024

CASA Achievement

05-2024

Deputy Manager

HDFC BANK LTD
04.2023 - Current

Key Account Manager

Indusind Bank Ltd
09.2022 - 03.2023

Deputy Manager

Axis Bank Ltd
09.2020 - 09.2022

Relationship Manager

ICICI Bank Ltd
12.2019 - 07.2020

Assistant Manager

Equities Small Finance Bank
06.2018 - 11.2019

Senior Sales Executive

Hdb Financial Service
11.2015 - 06.2016

Associate Sales Officer

Indusind Bank Ltd
08.2014 - 11.2015

High School Diploma -

Govt High Secondary School

Govt High Secondary School

MBA - Marketing, Human Resources

Indira Institute of Management Research

Bachelor of Science -

R K S Arts And Science
BOOPATHI SBRANCH BANKING