Brahmarambica Dorolla
Assistant manager at Genpact
Hyderabad,TS
Summary
P2P Experience with Committed to achieve excellence through diligence, perseverance, and dedication. Seeking a challenging and rewarding career that allows me to leverage my skills & knowledge to contribute to both organizational success and personal development.
Robust background in financial operations, team leading and conflict resolutions, invoice processing, quality audits, and disbursements adept at managing diverse stakeholder queries, including those from customers, buyers, vendors and the teammates Technical proficiency in advanced Excel usage and report generation, enhancing organizational data analysis and decision-making processes proven track record in training new team members, effectively transferring knowledge and skills to enhance team capabilities strong communication skills, both technical and non-technical, ensure effective collaboration and project success across multidisciplinary teams.
Overview
2
2
Certifications
11
11
years of professional experience
Work History
Assistant Manager
Genpact
12.2024 - Current
- Prepare and maintain 3-month payment forecasts, perform variance analysis between forecast and actual payments, and ensure accurate reconciliation of forecasts with payment records, delivering weekly 13-week Working Capital Forecasts to the Treasury team.
- Skilled in overseeing comprehensive T&E operations — card creation and termination, delegate access setup in Concur, and end-to-end month-end activities, including accruals and reconciliations.
- Prepared and shared monthly DPO updates with the Treasury team.
- Created POT analysis reports and presented key insights to management.
- Compiled VIC reports, and conducted regular one-on-ones with direct reports.
- Delivered weekly 13-week Working Capital Forecasts to the Treasury team.
- Collaborated with the IT team on automation to improve process efficiency.
- Earned management recognition for excellence in dispute resolution.
- Supported the team in meeting weekly and monthly targets, and led regular update meetings.
- Completed Genpact's Frontline Management and Dispute Handling modules, and earned management recognition.
- Preparation of benchmarking files and Deck and MBR reports for the monthly business review.
- Regularly check and improve KPIs and SLAs, and update management on the improvement part.
Subject Matter Expert (SME)
Tata Consultancy Services
08.2022 - 08.2024
- Lead 12 members team by managing their professional growth, learning & development and support in their regular work
- Conducted regular 1:1 check-in and trainings to the team
- Managed invoice processing efficiently, ensuring accuracy and timeliness in financial transactions
- Addressed and resolved accounts payable inquiries through effective email communication to the team and clients
- Maintained and updated the issue log master sheet with detailed comments, enhancing documentation and issue tracking
- Proactively escalated invoices with delayed payments to suppliers, facilitating swift resolutions and supplier relationships
- Participated in weekly stakeholder meetings, providing updates on project statuses and financial operations
Subject Matter Expert (Accounts Payable)
Cognizant Technology Solutions
01.2020 - 08.2022
- Managed 16 members team and taken care of hiring, backup creation, trainings, 1:1 meetings and other needs of team
- Started with 10 members team and grew up to 16 members
- Responsible for handling P15 Activities and Bank Accounts, payment runs for EU Region supporting Sweden and Denmark
- Identifying and posting manual payment entries, clearing open invoices and following up with invoice processing team
- Supporting urgent and high priority payment requests received
- Handling Payments team Shared E-Mail box and resolving queries received
- Perform quality check of the payment entries processed by new hires
- Training new hires in the process and support them in production
- Single point of contact for various queries of payments and Act as a communicator between EU and local office
Processor Account Services and Management
Hong Kong and Shanghai Banking Corporation (HSBC) Pvt Ltd
06.2018 - 12.2019
- Working for ICT Process as a Complaint resolving team member
- Resolve issues relating to P cards and corporate credit cards
- Identify the common issues and notify the management
- Create the report of queries handled and submit it to the management
- Provide ongoing support to new joiners in the production environment
- Attend bridge calls with the clients for status updates
Process Developer
Genpact India Pvt Ltd
09.2017 - 06.2018
- Handling GRNI process for 22 Hotels across North America Regions
- Responsible for preparation of GRNI Reports and Month End Accruals
- Research on aged Purchase Orders to reduce the liability cost of hotels
- Coaching of New Hires to understand the process
- Conduct refresher training to revise the SOPs
- Handled Issue Log Trackers for Different Hotel Locations
Process Associate
Genpact India Pvt Ltd
03.2015 - 08.2017
- Handling Customer queries, Buyer queries, and Vendor queries
- Working closely with Invoice processing agents, provide invoice discrepancy details to the Vendor
- Resolving the disputes in the Invoice processing team and Vendor
- Follow-up with the Vendors for any critical information to pay the invoice
- Providing payment details to the vendor in excel reports
- Processed invoices processing in SAP 0.2 PN1 version for Germany and Austria and preparing MRBR reports for invoices
Education
Master of Business Administration - Business Studies
Academy of Management Studies
Hyderabad01-2014
Bachelor of commerce - undefined
ST Ann’s Women Degree College
Hyderabad01-2012
Skills
Team Leading
People Management
Conflict Resolution
Payments Processing
Invoice Processing
Status Reporting
Quality Check Expertise
New Hire Trainings
Client Communication
SOP documentation
MS Excel
PowerPoint
Outlook
SAP
Oracle cloud & EBS
Self-Motivated, Keen observer
Proactive & interested in new activities
Flexible & Adaptable to change
Ability to work under fast paced environment
Ability to train others with high interest
Accomplishments
- Promoted as process developer in Genpact for exceptional work
- Received appreciation from global teams for quality work
- Achieved Bronze performance award certificate in Genpact
- Awarded as Best performer for 2 Quarters in HSBC
- Received applause award in cognizant for training new hires.
Certification
FLM - Front Line Management certification from CDK University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Digital Fluency Academy
02-2026
FLM - Front Line Management certification from CDK University
09-2025
Assistant Manager
Genpact
12.2024 - Current
Subject Matter Expert (SME)
Tata Consultancy Services
08.2022 - 08.2024
Subject Matter Expert (Accounts Payable)
Cognizant Technology Solutions
01.2020 - 08.2022
Processor Account Services and Management
Hong Kong and Shanghai Banking Corporation (HSBC) Pvt Ltd
06.2018 - 12.2019
Process Developer
Genpact India Pvt Ltd
09.2017 - 06.2018
Process Associate
Genpact India Pvt Ltd
03.2015 - 08.2017
Bachelor of commerce - undefined
ST Ann’s Women Degree College
Master of Business Administration - Business Studies
Academy of Management Studies