Summary
Overview
Work History
Education
Skills
Professional And Academic Qualification
It Skills And Qualification
Father's Name
Personal Information
Projects
Training
Core Competencies
Professional Highlights
Languages
Certification
Accomplishments
Timeline
Generic

BRAJESH KUMAR MISHRA

Lucknow

Summary

Dynamic financial professional with extensive experience at J M Financial Services Ltd, specializing in investment strategy formulation and portfolio management. Proven track record in enhancing client relationships and driving business growth through effective financial analysis and risk assessment methodologies. Adept at educating clients on wealth management tools, ensuring optimal investment alignment.

Overview

2
2
Languages
1
1
Certification
24
24
years of professional experience

Work History

DVP Elite Wealth

J M Financial Services Ltd
Lucknow
06.2026 - Current
  • Developed personalized investment strategies for diverse client portfolios.
  • Analyzed market trends to provide informed financial advice.
  • Educated clients on wealth management tools and strategies.
  • Collaborated with financial analysts to assess risk and performance.
  • Developed long-term relationships with clients through regular meetings and reviews of their investments.
  • Communicated regularly with clients regarding any changes or updates in the status of their investments.
  • Coordinated estate planning discussions with legal professionals for clients.
  • Conducted regular reviews of investment portfolios for optimal alignment.

Branch Head

Axis Bank LTD
Lucknow
06.2020 - 06.2026
  • Ensuring efficient daily operation of a branch, including lending, product sales and customer service in accordance with the bank's objectives
  • Preparing the plan for the growth of branch business in consultation with the Cluster Head
  • Implementing the plan through the Branch team so as to achieve the top line goals
  • Established and strengthened relationships with key customers (top 10%) to drive sustained business growth.
  • Create a performance oriented environment leading to high employee motivation and productivity
  • Ensuring that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank
  • Liaised with cluster office and other branches to manage operations smoothly and achieve overall business goals.
  • Resolve, report any disruptions (e.g.) strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly.
  • Met audit related deliverables, both internal and external, according to prescribed norms

Branch Head

Bandhan Bank LTD
Gadarpur(Rudrapur)
04.2016 - 03.2020
  • Led branch operations and ensured compliance with banking regulations.
  • Led branch operations, overseeing branch banking activities and ensuring completion of all assigned tasks.
  • Managed team performance and provided coaching to staff members.
  • Developed and implemented customer service initiatives to enhance client satisfaction.

Branch Operation Manager

KOTAK MAHINDRA BANK LTD
Bazpur(Rudrapur)
08.2015 - 03.2016
  • CUSTOMER SERVICE
  • Ensured high standards of customer service across branch operations
  • Tracking & resolving of escalated queries off the front end desks.
  • Managed undelivered items for customers, including cheque books, pin mailers, debit cards, and return cheques
  • To take part in the logistics management for Customer meets, Customer Service Committee meetings periodically.
  • MONITORING
  • Monitoring all types of accounts including of Deceased and Restricted Accounts
  • Monitoring of transactions in newly opened accounts
  • Monitoring of Negative balance accounts, Zero balance accounts and recommending such accounts for closure of unproductive accounts
  • STATUTORY
  • Ensuring the submission of all statutory returns/payments including Service tax, TDS related, IT related etc.
  • AUDIT
  • Attending all Audits ( RBA/Concurrent Audit etc) and ensuring the 'SATISFACTORY RATING'
  • Pre audit assessment
  • CROSS SELL
  • Coordinated with Branch Head to achieve business targets through employee activation for business generation
  • PROFITABILITY
  • Controlling expenditure
  • Maintained zero leakage of income.
  • CLEARING
  • Ensuring the submission of clearing cheques to Clearing House.
  • Processing of clearing cheques / AAA transactions
  • Authentication/ verification of ECS mandates;
  • TALLYING
  • Tallying of all manual/ electronic books of accounts
  • Reconciliation of Wash accounts
  • Maintained branch records meticulously.
  • Manual Accounts / Legacy items.
  • Ensuring the payments of Rent/Electricity payments/Telephone bill payments including any vendor related payments

Deputy Branch Manager

ICICI BANK LTD
Rudrapur
08.2011 - 08.2015
  • Key focus - Auditing Process Adherence and Value Addition to Operations.
  • Lead a result-oriented team and responsible for managing the Branch revenue.
  • Managed compliance, lobby operations, audits, customer service, and overall supervision of the operational area.
  • Enhancement and cross-sell of CASA, Third Party products and Loan product.
  • Monitored office account entries and branch expenses to enhance branch profitability.
  • Ensure compliance with Banking rules, Regulations & Procedures
  • Implemented strategies for retaining client portfolios.
  • Coordinate and communicate between other departments to ensure good service to clients.

BUSINESS DEVELOPMENT MANAGER

BAJAJ ALLIANZ LIFE INSURANCE CO. LTD.
JAUNPUR
06.2008 - 05.2011
  • Executed brand positioning and business development strategies to boost business volumes.
  • Managed team of 10-15 insurance sales officers, driving performance and achieving sales targets.
  • Created direct marketing initiatives to expand outreach and attract new clients.
  • Motivate, train and monitor the performance of Insurance Sales Officers.
  • Job involves weekly performance review meeting & Target setting.
  • Managing the Branch - Operational, Administrative, Marketing and Business Development.
  • Recruitment of Insurance Sales Officers

INVESTMENT RELATIONS OFFICER

KARVY STOCK BROKING LTD.
JAUNPUR
08.2004 - 01.2007
  • Managed branch profitability and coordinated with head office to maintain weekly and monthly target vs. achievement reports.
  • Monitored performance of channel partners (sub brokers) to ensure alignment with company goals.
  • Trained and motivated subordinates while monitoring performance to enhance team effectiveness.
  • Provide excellent customer service and build good relationships with customers
  • Oversaw daily branch operations, ensuring efficient workflows and adherence to policies. - Accounts, Operations & Administration

Executive-Retail Liability

UTI Bank Ltd.
Gurgaon
11.2003 - 05.2004
  • Managed major clients including SIS Securities, Gulati Exports, Max New York Life to ensure high levels of service and satisfaction.
  • Developed current accounts to broaden client base and enhance service offerings.
  • Secured fixed deposit target through proactive client engagement and follow-up efforts.

Marketing Executive

Development Credit Bank (DCB)
Gurgaon
10.2002 - 11.2003
  • Managed marketing initiatives for bank products including savings, current, term deposits, mutual funds, bonds, and insurance, enhancing product visibility.
  • Achieved recognition for opening highest number of savings accounts in a month, demonstrating effective customer acquisition strategies.
  • Launched retail marketing career with emphasis on customer engagement and product promotion strategies, driving brand awareness.
  • (A private Sector Scheduled Commercial Bank in to being since 1995)

Education

Master of Finance and Control -

V.B.S. Purvanchal University
Jaunpur
01-2002

B. Sc. (PMC) -

V.B.S. Purvanchal University
Jaunpur
01-1999

10+2 -

U.P. BOARD
ALLAHABAD
01-1996

10 -

U.P. BOARD
ALLAHABAD
01-1994

Skills

  • Investment strategy formulation
  • Financial analysis techniques
  • Risk assessment methodologies
  • Portfolio management
  • Estate planning expertise
  • Business growth strategies
  • Microsoft Office Suite
  • Tally accounting software
  • FoxPro programming
  • C development
  • Customer education initiatives
  • Relationship management skills

Professional And Academic Qualification

  • 2002, Master of Finance and Control, V.B.S. Purvanchal University, Jaunpur, Security analysis & Portfolio Management., Management Of Current Assets., Financial Services.
  • 1999, B. Sc. (PMC), V.B.S. Purvanchal University, Jaunpur
  • 1996, 10+2, U.P. BOARD, ALLAHABAD
  • 1994, 10, U.P. BOARD, ALLAHABAD

It Skills And Qualification

Certified Computer course from UPTEC, Allahabad, MS-Office, Fox Pro, CPP, from ZED Career academy, Renukoot.

Father's Name

Sh. Uma Prasad Mishra

Personal Information

Date of Birth: 01/11/80

Projects

EURO - AN EMERGING ISSUE, 2 Months, The scope of the project was to have an understanding major benefit of EURO.

Training

Ratio Analysis, HINDALCO INDUSTRIES LIMITED, RENUKOOT, 2 months, Financial Analysis of HINDALCO Industries Ltd. through Ratio Analysis

Core Competencies

Managing Branch operations & business development activity as a Deputy Branch Manager., Handling customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms., Interviewing the candidate., Handling the candidates query regarding operational help., Maintenance of Accounts, Bank Reconciliations, Ledger Book & Cash Books., Implementing sales strategies as a part of brand building and market development effort., Forecasting monthly/annual sales targets and executing them in a given time frame thereby enhancing existing clientele., Organizing competitive selling programs/strategies to improve the product awareness and enhance business growth., Conducting detailed market study to analyze the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling and the marketing strategies., Conceptualizing and implementing competent strategies with a view to penetrate new business and expand existing ones for a wide range of financial products / services., Developing and expanding channel network; monitoring the performance of channel partners to achieve revenue and profitability norms., Building and maintaining healthy business relations with high net worth, corporate and government clients, ensuring high customer satisfaction matrices., Recruiting the right candidate for business development., Identifying and networking with financially strong Brokers/Channel partners, resulting in deeper market penetration and reach.

Professional Highlights

  • Axis Bank LTD, Lucknow, Uttar Pradesh, Branch Head, 06/01/20, Present, Ensuring efficient daily operation of a branch, including lending, product sales and customer service in accordance with the bank's objectives., Preparing the plan for the growth of branch business in consultation with the Cluster Head., Implementing the plan through the Branch team so as to achieve the top line goals., Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business., Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business., Ensuring audit related deliverables, both internal and external are met as per the prescribed norms., Ensuring compliance with due processes and guidelines., Create a performance oriented environment leading to high employee motivation and productivity., Ensuring that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank., Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly., Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals., Ensuring proper upkeep of branch premises and assets including safety and security.
  • Bandhan Bank LTD, Gadarpur, Uttar Pradesh, Branch Head, 04/01/16, 03/31/20, Primarily to head, direct, lead the branch in all the fields of branch banking & responsible, inter alia, for all the activities/Functions/Jobs assigned by the bank time to time.
  • KOTAK MAHINDRA BANK LTD, Bazpur, Uttar Pradesh, Branch Operation Manager, 08/01/15, 03/31/16, Maintenance of the records of the branch including P & S items, Old records., Manual Accounts / Legacy items., Ensuring the payments of Rent/Electricity payments/Telephone bill payments including any vendor related payments.
  • ICICI BANK LTD, Rudrapur, Uttar Pradesh, Deputy Branch Manager, 08/01/11, 08/31/15, Key focus - Auditing Process Adherence and Value Addition to Operations., Responsible for total compliance, lobby management, audit, customer service and supervision of total operational area., Lead a result oriented team and responsible for managing the Branch revenue., Enhancement and cross sell of CASA, Third Party products and Loan product., Responsible for monitoring the Office account entries and Branch expenses for increasing branch profitability., Team Management & their development., Complaints Handling., Ensure compliance with Banking rules, Regulations & Procedures., Retention of existing portfolio., Coordinating and communicating between other departments to ensure good service to the clients., Always updating and implementing new changes and challenges with team for better prospects.
  • BAJAJ ALLIANZ LIFE INSURANCE CO. LTD., Jaunpur, Uttar Pradesh, BUSINESS DEVELOPMENT MANAGER, 06/01/08, 05/31/11, Recruitment of Insurance Sales Officers., Handling a team OF 10-15 Insurance Sales Officers., Managing the Branch - Operational, Administrative, Marketing and Business Development., Brand positioning & Business development for increasing business volumes., Motivate, train and monitor the performance of Insurance Sales Officers., Job involves weekly performance review meeting & Target setting.
  • KARVY STOCK BROKING LTD., Jaunpur, Uttar Pradesh, INVESTMENT RELATIONS OFFICER, 08/01/04, 01/31/07, Managing the Branch - Accounts, Operations & Administration., Accountable for the profitability of the branch and coordination with head office for maintaining Weekly and monthly reports on the Target Vs Achievement parameter., Motivate, train and monitor the performance of subordinates., Provide excellent customer service and build good relationship with customers., Tracking the performance of Channel partners (Sub Brokers).
  • UTI Bank Ltd., Gurgaon, Haryana, Executive-Retail Liability, 11/01/03, 05/31/04, Accountable for handling major clients like SIS Securities, Gulati Exports, Max New York Life., Distinction of opening maximum current accounts., Successfully achieved a fixed deposit target.
  • Development Credit Bank (DCB), Gurgaon, Haryana, Marketing Executive, 10/01/02, 11/30/03, Accountable for marketing bank products like savings, current, term, deposit, mutual fund, bonds and insurance., This was my career starting Job and was including totally retail marketing., Awarded recognition for opening a maximum number of Saving Account in one month.

Languages

English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2

Certification

  • NISM Series – V-A: Mutual Fund Distributors
  • NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors
  • NISM Series – XIII: Common Derivatives
  • IRDA IC-38 Certificate for Specified Persons/Agents
  • Licentiate-by the Insurance Institute of India

Accomplishments

  • Earned numerous prestigious awards, certifications, Rewards and international trips.

Timeline

DVP Elite Wealth

J M Financial Services Ltd
06.2026 - Current

Branch Head

Axis Bank LTD
06.2020 - 06.2026

Branch Head

Bandhan Bank LTD
04.2016 - 03.2020

Branch Operation Manager

KOTAK MAHINDRA BANK LTD
08.2015 - 03.2016

Deputy Branch Manager

ICICI BANK LTD
08.2011 - 08.2015

BUSINESS DEVELOPMENT MANAGER

BAJAJ ALLIANZ LIFE INSURANCE CO. LTD.
06.2008 - 05.2011

INVESTMENT RELATIONS OFFICER

KARVY STOCK BROKING LTD.
08.2004 - 01.2007

Executive-Retail Liability

UTI Bank Ltd.
11.2003 - 05.2004

Marketing Executive

Development Credit Bank (DCB)
10.2002 - 11.2003

Master of Finance and Control -

V.B.S. Purvanchal University

B. Sc. (PMC) -

V.B.S. Purvanchal University

10+2 -

U.P. BOARD

10 -

U.P. BOARD
BRAJESH KUMAR MISHRA