Pavan Gaundagave
PUNE
Summary
Dynamic banking professional with a proven track record at HDFC Bank, excelling in client portfolio management and loan disbursement. Successfully deepened high-net-worth client relationships, achieving significant asset growth. Adept at cross-selling financial products and fostering team collaboration to enhance service delivery and drive business development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Grade - Manager(Preferred Relationship Manager)
HDFC BANK LTD
PUNE
05.2024 - Current
- Managing a high-net-worth client portfolio of a size of 85 crore in CASA and TD.
- Achievement of product: I have done 40 lakhs of life insurance, 100 SIPs, and 5 crores of assets disbursement in JFM 25.
- I have disbursed 36 crores of working capital loans and achieved the annual income target and assets target.
- I have deepened my portfolio size by 25 crores in CASA and term deposits.
- Opening savings accounts, current accounts, fixed deposits, and increasing the liability book size of the branch.
- Selling life insurance, general insurance, mutual funds, SIP, and opening a Demat account.
- Also selling all types of loans: personal loans, home loans, car loans, and gold loans, as well as cash credit. Working capital loans. Business Loan.
- Formulate an outbound and inbound sales plan to acquire new HNI clients for increasing the customer base of the portfolio.
- Ensured compliance with regulatory standards during all banking processes.
- Managed customer inquiries and resolved issues effectively and efficiently.
- Analyzed financial products to recommend suitable options for clients.
- Oversaw branch performance metrics to improve service quality and efficiency.
- Facilitated staff meetings to discuss performance, goals, and operational updates.
Deputy manager (Relationship Manager)
DCB BANK LTD
06.2023 - 04.2024
- Managed customer inquiries and resolved issues efficiently.
- Opening savings accounts, current accounts, fixed deposits, and increasing the liability book size of the branch.
- Ensured budget achievement for Life Insurance, General Insurance, mutual funds, SIPs, and loans.
- Handled retail asset products and facilitated the disbursement of personal loans, home loans.
Assistant Manager (Role - Customer Relationship Officer Teller)
BANDHAN BANK LTD
06.2021 - 05.2023
- Handling the entire retail branch banking operation and services, such as entry and authorization of NEFT/RTGS/IMPS, clearing, fund transfer operations, DD/PO, voucher verification, FD/RD/FDOD, easy pay (third-party payment), passbook printing, statements, etc.
- Opening savings accounts, current accounts, fixed deposits, and increasing the liability book size of the branch.
- Balance currency, coins, and checks in cash drawers at the ends of shifts, and calculate daily transactions.
- To ensure the achievement of given budgets for Life Insurance, General Insurance, MF, SIP, and Loans.
- Handling a retail asset product and disbursement of a personal loan. Home loan. Auto loan, Working capital loan, Business Loan
Assistant Manager (Role - Branch Relationship Officer)
AXIS BANK LTD
09.2019 - 05.2021
- I have handled all retail banking operations, including cross-selling the products of life insurance, health insurance, and mutual funds. Opening of Savings Account, Current Account, and Term Deposit.
- I have managed retail assets products, disbursement of personal loans, home loans, auto loans, business loans, and cash credit.
- Coordinated branch operations to enhance service delivery efficiency.
- Balance currency, coins, and checks in cash drawers at the ends of shifts, and calculate daily transactions.
- Received checks, cashed them for deposit, verified amounts, and checked the accuracy of deposit slips.
- Received mortgage, loan, or public utility bill payments, verifying payment.
- Account-opening process through Newgen and Tab.
- Processing of all types of customer requests.
- Custodian of Deliverables: seamless handling of return deliverables, timely disposal, and destruction.
Education
Post Graduate Diploma in Banking and Services(PGDBS) -
Manipal Global Education
Bengaluru01.2019
Post Graduate - M.Sc. Bio technology
SWAMI RAMNAND TEERTH MARTHWADA UNIVERCITY
NANADED01.2017
BSC - AGRICULTURE
VASANTRAO NAIK MARATHWADA KRISHI VIDYAPEETH
PARBAHANI01.2015
Skills
- Client portfolio management
- Investment strategy formulation
- Loan disbursement
- Cross selling financial products
- High net worth client servicing
- Customer relationship management
- Problem solving
- Business development
- Time management
- Effective communication
- Team collaboration
- Financial product knowledge
- Operations management
- Customer service
Languages
- Hindi
- English
- Marathi
Personal Information
- Date of birth: 08/06/1991
- Nationality: Indian
- Marital status: married
Accomplishments
Qualified for different types of sales contests
HDFC Bank - BBH Inner Circle Contest for Life Insurance, Retail Liability, and Asset Disbursement, and Mutual Fund
Bandhan Bank - JFM Sales Mania Contest
Axis Bank - Qualified for the Zaria contest
Certification
- NISM - Mutual Funds Distributors and Depositories operations
- IRDAI - Insurance Regulatory and Development Authority of India
- MS CIT
Declaration
I do hereby declare that the above information is true and correct to the best of my knowledge
Date and Place
- Date
- Place
Timeline
Grade - Manager(Preferred Relationship Manager)
HDFC BANK LTD
05.2024 - Current
Deputy manager (Relationship Manager)
DCB BANK LTD
06.2023 - 04.2024
Assistant Manager (Role - Customer Relationship Officer Teller)
BANDHAN BANK LTD
06.2021 - 05.2023
Assistant Manager (Role - Branch Relationship Officer)
AXIS BANK LTD
09.2019 - 05.2021
Post Graduate Diploma in Banking and Services(PGDBS) -
Manipal Global Education
Post Graduate - M.Sc. Bio technology
SWAMI RAMNAND TEERTH MARTHWADA UNIVERCITY
BSC - AGRICULTURE
VASANTRAO NAIK MARATHWADA KRISHI VIDYAPEETH
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