Healthcare operations leader specializing in ambulatory surgery center management, financial oversight, and regulatory compliance. Successfully increased case volume by 400% through targeted marketing strategies, while ensuring adherence to regulatory standards and optimizing patient experiences.
Overview
14
14
years of professional experience
Work History
Administrator & COO
Surgery Center Development Co./Capitol Street Surgery Center, LLC/Surgery Center of Fort Wayne, LLC
Fort Wayne & Indianapolis
08.2018 - Current
Led operations of ambulatory surgery centers across two sites, ensuring high-quality patient care and operational consistency.
Retain oversight of clinical quality outcomes, labor efficiency, supply chain management, volume growth, and revenue cycle optimization.
Optimize financial performance through coordination of P&L, financial controls, and reporting processes.
Develop and execute operational and marketing strategies targeting physicians, patients, medical groups, and third-party payers, driving case volume growth.
Ensure efficient business office operations.
Safeguarded organizational assets, including facility infrastructure and equipment, to maintain operational integrity and compliance.
Managed construction and renovation projects for tenant spaces to enhance functionality and aesthetics.
Maintain full compliance with local, state, federal, and accrediting body regulations.
Foster a culture of service excellence, equity, and consistency in policy application.
Forge strong relationships with physician partners and medical staff.
Boosted operational performance with effective leadership of multi-site surgery center operations and execution of strategic initiatives.
Increased case volume by 400% with development and rollout of marketing programs that targeted physicians, patients, and payers.
Augmented financial oversight by owning P&L coordination, financial controls, and reporting processes.
Enhanced regulatory compliance by ensuring adherence to state, federal, and accrediting body standards.
Maximized operational efficiency by optimizing labor utilization, supply chain processes, and revenue cycle management.
Built strong relationships with physician partners and medical staff, enhancing collaboration and service delivery.
Supply Manager & Support Coordinator
Surgery Center Development Co, LLC/Capitol St. Surgery Center, LLC/Brandon Ambulatory Surgery Center, LLC
Indianapolis & Brandon
03.2015 - 03.2018
Drove supply chain operations across surgical centers, encompassing procurement of goods, materials, instruments, and equipment.
Established, negotiated, and maintained vendor and distributor relationships.
Administered budgets and ensured cost control.
Developed and updated compliance reporting logs aligned with state regulations and AAAHC requirements, including gases, expiration tracking, MSDS, temperature logs, and equipment/instrument records.
Bolstered surgical operations by ensuring availability of equipment and instruments across multiple specialties.
Contributed to successful facility startup by maximizing state and Medicare readiness and refining compliance processes.
Oversaw instrument sterilization processes and facilitated efficient surgical turnovers to enable consistent and reliable operational flow.
Minimized operational risk by maintaining compliance with state and AAAHC reporting requirements.
Contributed to successful launch of center by refining Medicare and state readiness processes.
Saved $x per annum by negotiating and maintaining relationships with 24 vendors and distributors.
Improved surgical efficiency by retaining availability of instruments and equipment across specialties.
Supply Manager & Support Coordinator
Multi-Specialty Surgery Center, LLC
Indianapolis
11.2012 - 03.2015
Streamlined surgical center operations through effective oversight of supply procurement, equipment coordination, and compliance tracking.
Maintained operational continuity by taking ownership of supply procurement and equipment readiness.
Maintained accurate inventory of goods, materials, instruments, and equipment to ensure readiness for surgical procedures.
Liaised with clinical staff to ensure availability of necessary instruments and supplies.
Enabled efficient surgical workflow and operational continuity.
Developed and updated required logs and documentation aligned with regulatory and accreditation standards.
Promoted compliance by keeping accurate logs and authoring reports to meet State and AAAHC regulatory requirements.
Education
Bachelor of Science -
Indiana University-Purdue University Indianapolis (IUPUI)
Indianapolis, IN
05-2012
Skills
Healthcare operations management
Surgical center administration
Financial management
Revenue cycle optimization
Quality assurance and patient safety
Regulatory compliance
Supply chain management
Strategic planning and execution
Process improvement
Vendor negotiation and relationships
Business development
Multi-site operations
Cross-functional coordination
Team leadership
Training and mentoring
Problem-solving and decision-making
Military Experience
United States Marine Corps, Sergeant, Infantry Squad Leader, Iraq, Afghanistan, Navy Marine Corps Achievement Medal with Combat Valor, Meritorious Mast (Advanced Infantry Squad Leaders Course)
Career Experience
Administrator & COO, Surgery Center Development Co./Capitol Street Surgery Center, LLC/Surgery Center of Fort Wayne, LLC, Fort Wayne, IN, 08/01/18, Present, Lead operations of ambulatory surgery centers across two sites., Retain oversight of clinical quality outcomes, labor efficiency, supply chain management, volume growth, and revenue cycle optimization., Optimize financial performance through coordination of P&L, financial controls, and reporting processes., Develop and execute operational and marketing strategies targeting physicians, patients, medical groups, and third-party payers, driving case volume growth., Ensure efficient business office operations., Safeguard organizational assets, including facility infrastructure and equipment., Oversee tenant improvements., Maintain full compliance with local, state, federal, and accrediting body regulations., Foster culture of service excellence, equity, and consistency in policy application., Forge strong relationships with physician partners and medical staff., Boosted operational performance with effective leadership of multi-site surgery center operations and execution of strategic initiatives., Increased case volume by 400% with development and rollout of marketing programs that targeted physicians, patients, and payers., Augmented financial oversight by owning P&L coordination, financial controls, and reporting processes., Enhanced regulatory compliance by ensuring adherence to state, federal, and accrediting body standards., Maximized operational efficiency by optimizing labor utilization, supply chain processes, and revenue cycle management., Build robust stakeholder relationships by fostering partnerships with physicians and medical staff.
Supply Manager & Support Coordinator, Surgery Center Development Co, LLC/Capitol St. Surgery Center, LLC/Brandon Ambulatory Surgery Center, LLC, Indianapolis, IN, 03/01/15, 03/01/18, Drove supply chain operations across surgical centers, encompassing procurement of goods, materials, instruments, and equipment., Established, negotiated, and maintained vendor and distributor relationships., Administered budgets and ensured cost control., Developed and updated compliance reporting logs aligned with state regulations and AAAHC requirements, including gases, expiration tracking, MSDS, temperature logs, and equipment/instrument records., Bolstered surgical operations by ensuring availability of equipment and instruments across multiple specialties., Contributed to successful facility startup by maximizing state and Medicare readiness and refining compliance processes., Oversaw instrument sterilization processes and facilitated efficient surgical turnovers to enable consistent and reliable operational flow., Minimized operational risk by maintaining compliance with state and AAAHC reporting requirements., Contributed to successful launch of center by refining Medicare and state readiness processes., Saved $x per annum by negotiating and maintaining relationships with 24 vendors and distributors., Improved surgical efficiency by retaining availability of instruments and equipment across specialties.
Supply Manager & Support Coordinator, Multi-Specialty Surgery Center, LLC, Indianapolis, IN, 11/01/12, 03/01/15, Streamlined surgical center operations through effective oversight of supply procurement, equipment coordination, and compliance tracking., Maintained accurate inventory of goods, materials, instruments, and equipment to ensure readiness for surgical procedures., Developed and updated required logs and documentation aligned with regulatory and accreditation standards., Liaised with clinical staff to ensure availability of necessary instruments and supplies., Enabled efficient surgical workflow and operational continuity., Maintained operational continuity by taking ownership of supply procurement and equipment readiness., Promoted compliance by keeping accurate logs and authoring reports to meet State and AAAHC regulatory requirements.
Timeline
Administrator & COO
Surgery Center Development Co./Capitol Street Surgery Center, LLC/Surgery Center of Fort Wayne, LLC
08.2018 - Current
Supply Manager & Support Coordinator
Surgery Center Development Co, LLC/Capitol St. Surgery Center, LLC/Brandon Ambulatory Surgery Center, LLC
03.2015 - 03.2018
Supply Manager & Support Coordinator
Multi-Specialty Surgery Center, LLC
11.2012 - 03.2015
Bachelor of Science -
Indiana University-Purdue University Indianapolis (IUPUI)