Brendon Gerard Castelino
Mumbai
Summary
Dynamic Enterprise Sales Manager with a proven track record at Gupshup Technologies, driving a 20% sales increase through strategic planning and relationship building. Expert in client acquisition and consultative selling, leveraging CRM tools to enhance performance and foster long-term partnerships. Committed to delivering exceptional results and optimizing customer engagement.
Overview
5
5
years of professional experience
Work History
Enterprise Sales Manager
Gupshup Technologies
Mumbai
03.2025 - Current
- Increased assigned territory's sales volume from five percent to twenty percent through targeted initiatives.
- Managed client accounts, ensuring satisfaction and retention.
- Crafted and executed comprehensive growth strategy to boost customer engagement and satisfaction.
- Collaborated with cross-functional teams to innovate on customer acquisition, engagement strategies and handling a book of 3Cr MRR.
- Strengthened customer relationships through expert technical service.
- Enhanced strategies by analyzing sales data, leading to actionable performance insights.
- Monitored project progress from lead generation to closure, ensuring seamless operations.
- Analysed customer data to identify opportunities for user experience improvement.
Sales Manager
DoubleTick
Mumbai
03.2024 - 03.2025
- Acquired and managed portfolio of enterprise, mid-market, and SME clients, achieving 35% revenue growth annually.
- Managed thecomplete sales cycle from lead generation to final closure, consistently meeting sales targets.
- Led comprehensive sales cycle from SQL qualification to deal closure, including proposals and contract negotiations.
- Developed astrategic new logo acquisition plan, securing over 30 key accounts in competitive markets.
- Closed deals worth INR 70,91,222 with clients in real estate, BFSI, medical centres, and retail sectors.
- Conducted product demonstrations to highlight relevant features and showcase business value effectively.
- Researched and anticipated prospective client needs to prepare effective business development strategies.
Sales Manager
Engati Technologies
Mumbai
03.2022 - 04.2024
- Delivered ₹2 Crores in revenue by onboarding enterprise clients across international markets, including Pidilite, Upgrade, Pizza Hut, and TimesPro Elearning, demonstrating expertise in direct selling and new client acquisition.
- Designed tailored omnichannel chatbots solutions to address client-specific challenges, showcasing the ability to understand customer needs, position the right offerings, and highlight product capabilities to drive business growth.
- Built strong relationships with key Logistics, BFSI, and Retail stakeholders, securing high-value accounts and enabling new revenue opportunities.
- Analyzed international market trends and developed strategies to capture new clients in the UAE and neighboring regions, contributing to market mapping and analytics for business development.
- Collaborated with Sales Operations teams to drive solution designs, prepare requirement documents, and finalize contracts/agreements, ensuring seamless deal closures.
Sales Executive
Expertrons Technology Pvt Ltd
Mumbai
02.2021 - 03.2022
- Built and nurtured strong, professional relationships with assigned leads, successfully onboarding new Channel Partners and exceeding sales targets by 69%, generating 2.7 Cr in business revenue.
- Drove profitable sales and achieved strategic goals by collaborating with potential partners and creating short- and long-term marketing forecasts, reports, and trends to align with business objectives.
- Proactively addressed the needs of channel partners by designing and implementing tailored marketing plans for new products, ensuring partner satisfaction and engagement.
- Guided leads through the onboarding journey, transforming them into successful Channel Partners by managing the end-to-end process, from initial conversations to signing agreements.
- Coordinated with various stakeholders to ensure a smooth and transparent franchise sales process, keeping partners informed and engaged at every step.
- Leveraged excellent communication, relationship-building, and negotiation skills to create win-win outcomes, fostering trust and long-term partnerships.
- Trained and supervised a team of four juniors, resulting in INR 26,03,374.31 in revenue while conducting performance evaluations and planning for continuous improvement.
Education
MBA - Marketing
Athena School of Management
Mumbai, India06.2021
B.E. - Electronics & Telecommunications
St. Francis Institute of Technology
Mumbai, India06.2019
Skills
- Direct Selling
- Client Acquisition
- Relationship Building
- CRM & Lead Generation Tools
- LinkedIn Sales Navigator
- Lusha
- Sales Cycle Management
- Strategic Planning
- Sales Forecasting
- Sales Reporting
- Consultative Selling
- Collaboration
- Pipeline management
- Cross-functional collaboration
- Partnerships development
Websites
Timeline
Enterprise Sales Manager
Gupshup Technologies
03.2025 - Current
Sales Manager
DoubleTick
03.2024 - 03.2025
Sales Manager
Engati Technologies
03.2022 - 04.2024
Sales Executive
Expertrons Technology Pvt Ltd
02.2021 - 03.2022
MBA - Marketing
Athena School of Management
B.E. - Electronics & Telecommunications
St. Francis Institute of Technology