Brian K. Jacobs
FPO
Summary
Results-driven IT administrator with over 20 years of extensive experience in the installation, configuration, system administration, and troubleshooting of diverse networks and server technologies within medium to large enterprise-level military environments. Exceptional organizational skills complement a proven track record in supporting daily operations of IT departments, ensuring seamless functionality and efficiency. As a Certified Information Security Manager, serves as the primary point of contact for colleagues and external clients, fostering clear communication and effective problem resolution. Possesses comprehensive knowledge and hands-on expertise in various security functions, including personnel, physical, industrial, and information security, dedicated to safeguarding organizations against espionage, terrorism, and other threats.
Overview
38
38
years of professional experience
Work History
Information Technology Specialist
Department Head, Security Manager, ISSM, Knowledge Manager
Manama, Bahrain
02.2020 - Current
- Responsible for reviewing and verification request for security clearances, visitor requests and procedures surrounding security clearances for all personnel within the command including Military, Civilian, host nation personnel and contractors.
- Supervised the maintenance and processing of the various personnel security systems and programs, including DISS, CATS, and eQIP maintenance and processing.
- Responsible for the management of nominees SAAR request, reporting and tracking security incidents and uploading it in the appropriate portals and update the command accordingly.
- Served as the Information Security System Manager (ISSM) that supported system certification and accreditation efforts for Command Task Force 53 and MSCCENT by monitoring the unit’s cyber security program to implement plans and ensure strict compliance on two separate government accredited networks.
- Routinely performed systems administration duties by maintaining appropriate adherence to Information Assurance (IA) posture to include user account maintenance, software installation, and system maintenance.
- Responsible for the creation and management of the units MS SharePoint portal pages.
- Responsible for draft and/or prepare and maintain security Risk Assessment and Authorization documentation for the Manager Internal Controls Program (MICP).
- Oversaw the management of logistical operations and aided in the tracking of all IT supplies and IT assets.
- Salary: $91,000.00 USD Per Year
- Hours per week: 40
- Duties, Accomplishments and Related Skills:
- Certified Information Security Manager (ISACA), 2022
- CompTIA Advanced Security Practitioner CASP+
- Clearance Level – Top Secret SCI- Exp. APR 2026
System Administrator
CSRA/GDIT, Naval Meteorology and Oceanography Command (METOC)
Manama, Bahrain
09.2016 - 02.2020
- Responsible for patching 5 Red Hat Enterprise Servers utilizing version(s) 6 and 5.
- Setup and maintain CES intercept and VAISALA Weather-Pac stations on a monthly basis.
- Maintain an XBAND Weather System FMQ-17 and Multiple Advanced Aviation Weather Observation Systems (AAWOS) 2000.
- Back up servers utilizing ACRONIS v11 on a monthly basis to support, the 12 NITES IV weather systems.
- Perform configuration management, performance management, network management, and security management of servers and services to be DISA compliant utilizing STIGs and checklists.
- Install upgrades, updates, and authorized security patches and or hot fixes on a daily basis. N6 for METOC group.
- Appointed TASO (Terminal Area Security Officer), Systems Administrator for the METOC MC FWC Bahrain (supporting between 15 and 20 users).
- Salary: $86,000.00 USD Per Year
- Hours per week: 40
- Duties, Accomplishments and Related Skills:
- Computing Technology Industry Association (CompTIA) Security+ CE
- DON Security Manager Course (3-5C-001)
- Certified Six Sigma Master Black Belt, 2017
- Certified Six Sigma Black Belt, 2017
- Certified Six Sigma Green Belt, 2017
- Clearance Level – Top Secret
System Administrator- Microsoft Exchange Manager
Harris, CSRA/GDIT, Naval Computer and Telecommunications Station (NCTS)
Manama, Bahrain
09.2015 - 09.2016
- Maintain an Enterprise-class Navy Network and establishes technical documents. Efficient in all aspects of Systems Administration.
- Analyzes, installs, acquires, modifies and supports Microsoft based operating systems, databases, utilities software, and virtualization.
- Active Directory (AD) creates and manages users and groups.
- MS Exchange2003/2007/2013, create/ manage mailboxes public folders, and calendars; troubleshoot message traffic issues, Backup & Recovery of mailboxes, conduct weekly maintenance.
- Managed and performed maintenance on 24 servers and 12 virtual servers.
- Worked with SPAWAR - Tier IV as a Tier III administrator in support of maintaining operational readiness.
- Resolve address and resolves incidents, requests; logs all incidents and request in remedy.
- Compose daily ticket report status for leadership.
- Salary: $68,000.00 USD Per Year
- Hours per week: 40+
- Duties, Accomplishments and Related Skills:
- Computing Technology Industry Association (CompTIA) Security+ CE
- Clearance Level – Secret
Staff Sergeant (E-6) Information Assurance Security Officer (Service Member)
US Army, 41st Fires Brigade
Fort Hood, Texas
01.2013 - 09.2014
- Lead Information Assurance Security Officer (IASO) that supported system certification and accreditation efforts on two separate government accreditation networks.
- Perform corrective measures, with IAM approval, when a security incident or vulnerability is discovered. Require that each information system user sign an acknowledgment of responsibility for the security of the information systems and classified information.
- Routinely performed systems administration duties to include user account maintenance, software installation, and system maintenance.
- Maintained domain and group policies within the area of responsibility. Additional duties consisted of working with ISS IT Staff in support of unclassified systems.
- Draft and/or prepare and maintain security Assessment and Authorization documentation.
- Salary: $50,000.00 USD Per Year
- Hours per week: 60
- Duties, Accomplishments and Related Skills:
- Information Assurance Technician (IAT) Level II, 2013
- Clearance Level – Top Secret
Staff Sergeant (E-6) Senior Systems Administrator Platoon Sergeant (Service Member)
US Army, 66TH MI Brigade (INSCOM)
Wiesbaden, HE
01.2010 - 01.2013
- Oversaw the operation and maintenance of communications systems in support of United States Army Europe (USAREUR), V CORPS, and Army Ground Intelligence Support Activity East (GISA-E).
- Provided recommendations to Information Systems Security Managers (ISSM) and the Brigade S6. Maintained, operated, and accounted for 4 networks and over 2500 users.
- Supported a wide range of equipment and applications running on a variety of platforms.
- Implemented new service ticket measures for the BDE IT Service Desk to streamline processes while simultaneously increasing the utilization of the Remedy program.
- Rewrote, edited and published an IT troubleshooting guide, which was adopted by four Battalions as the Brigade standard.
- Maintained a database that tracked over 200 digital hand-held communication devices resulting in a unit savings of $13,000.
- Salary: $50,000.00 USD Per Year
- Hours per week: 60+
- Duties, Accomplishments and Related Skills:
- Information Assurance Technician (IAT) Level II, 2013
- Clearance Level – Top Secret-SCI
Staff Sergeant (E-6) Information Systems Chief Platoon Sergeant (Service Member)
US Army, XVIII ABN Corps
Fort Bragg, NC
01.2007 - 01.2010
- Responsible for controlling, maintaining, and implementing Network Backbone Circuits for the Department of Defense Global Interface Grid. Worked extensively with Tier Two DISA Technicians in troubleshooting and alt routing of high priority, time sensitive circuits
- Provide technical and operational supervision of DISA technical “tiger”-teams in support of classified on-call mission requirements in support of the US Army 18th Airborne communications grid. Authored Tier 2 SOPs, knowledge base articles (KBA), and training documents
- Extensive experience programming and configuring a broad spectrum of bulk and point-to-point encryption devices to include KG175 (A, B, D, Classic, and E100), KG75, KG75A, Fastlane ATM Encryptor, KIV-7 High Speeds, KG94A/194A and KIV 19’s up to a top secret/sensitive-compartmented information (TS/SCI) level. Addressed concerns from tier 3 solver groups and customers regarding tier 2 support; provide 1-on-1 and team feedback as necessary; escalated tier 2 concerns through liaisons and management as necessary
- Manned and operated a COMSEC account containing over 50 key pairs consisting of both PPK and Firefly Encryption methods. Utilized both the AN/CYZ-10 and KYK13 to load designated key pairs consistent with monthly crypto “jump” schedules.
- Advised Commanders and Staffs on the employment of automation systems and projects, data communications implementation, the installation and maintenance of local area networks (LANs) and information systems security.
- Maintained operations of a rear detachment Signal Company while serving as the Company HQ’s Platoon Sergeant; ensured all actions supported the deployed Soldiers. Ensured Soldiers maintained a high level of deployment readiness during a busy Corp Modular Transformation period. Utilized modern technical and tactical training applications to teach subordinates—enabled Soldiers to exceed unit-training goals.
- Hours per week: 60+
- Duties, Accomplishments and Related Skills:
- Clearance Level – Top Secret-SCI
Various Positions
U.S. Army
Mannheim, Germany
01.1988 - 01.2007
- Executive Administrative Assistant 2006- 2007 _Mannheim, Germany
- Battle Operations Noncommissioned Officer 2004- 2006 _Mannheim, Germany
- Transmission Systems Section Sergeant (MOS’s 31M, 31D, 31R, 25Q) 1993- 2007
- Hours per week: 40+
Education
Central Texas College
Skills
- IT troubleshooting
- Problem-solving skills
- Information security
- End user support
SECURITY CLEARANCE
Active Top Secret-SCI
Timeline
Information Technology Specialist
Department Head, Security Manager, ISSM, Knowledge Manager
02.2020 - Current
System Administrator
CSRA/GDIT, Naval Meteorology and Oceanography Command (METOC)
09.2016 - 02.2020
System Administrator- Microsoft Exchange Manager
Harris, CSRA/GDIT, Naval Computer and Telecommunications Station (NCTS)
09.2015 - 09.2016
Staff Sergeant (E-6) Information Assurance Security Officer (Service Member)
US Army, 41st Fires Brigade
01.2013 - 09.2014
Staff Sergeant (E-6) Senior Systems Administrator Platoon Sergeant (Service Member)
US Army, 66TH MI Brigade (INSCOM)
01.2010 - 01.2013
Staff Sergeant (E-6) Information Systems Chief Platoon Sergeant (Service Member)
US Army, XVIII ABN Corps
01.2007 - 01.2010
Various Positions
U.S. Army
01.1988 - 01.2007
Central Texas College