Briana Black
Danville
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
8
8
years of professional experience
Work History
Collateral Recovery Specialist
Lenders Recovery LLC
08.2025 - 11.2025
- Coordinated communication between clients and internal teams to facilitate recovery efforts.
- Maintained comprehensive records of recovery activities and outcomes for reporting purposes.
- Monitored compliance with regulatory standards during recovery processes to ensure adherence.
- Utilized recovery software tools to track progress and update account statuses efficiently.
Barista Trainer
Starbucks
02.2022 - 08.2025
- Trained new baristas on beverage preparation techniques and customer service standards.
- Operated espresso machines and brewing equipment with precision and attention to detail.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Floor Lead
Old Navy
03.2019 - 03.2021
- Maintained organized sales floor by restocking merchandise and ensuring product displays were visually appealing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
Table Busser
Charbonos
01.2018 - 03.2019
- Maintained cleanliness and organization of dining areas to enhance the guest experience.
- Collaborated with kitchen staff to ensure timely delivery of dishes and refreshments.
- Monitored inventory levels of tableware and supplies, reporting shortages as needed.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods
Education
High School Diploma -
Danville Community High School
Danville, IN05-2020
Skills
- Legal compliance
- Basic maintenance skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Customer service
- Store maintenance
- Cash handling
- Sanitation
- Patience and tolerance
- Professional appearance
Timeline
Collateral Recovery Specialist
Lenders Recovery LLC
08.2025 - 11.2025
Barista Trainer
Starbucks
02.2022 - 08.2025
Sales Floor Lead
Old Navy
03.2019 - 03.2021
Table Busser
Charbonos
01.2018 - 03.2019
High School Diploma -
Danville Community High School