Hi, I’m
Brijesh
Store Manager
Rohini,delhi
Summary
High-energy Store Manager bringing extensive experience of 7 Years in retail .Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals.
Overview
9
years of professional experience
1
Certification
Work History
Zigly Cosmo First LimitedDelhi
Store Manager of Operations
11.2022 - Current
Job overview
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Skecher Apparel Group UAEAbu Dhabi
Store Manager
06.2019 - 04.2022
Job overview
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Developed and implemented successful staff incentive programs to motivate employees.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Marks And SpencerDelhi
Department Manager
07.2016 - 04.2019
Job overview
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Lifestyle India Pvt LtdDelhi
Sales Executive
12.2014 - 02.2016
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Education
Govt Boy Sr Sec SchoolDelhi
High School Diploma
03.2009 - 03.2010
Govt Boy Sr Sec SchoolDelhi
GED
03.2011 - 03.2012
Monad UniversityHapur
Bachelor of Arts
03.2012 - 03.2015
Skills
Maximizing profitability
Relationship building and management
Team leadership and coaching
Financial operations management
Staff Management
Operations
Certification
Digital marketing from upgrade
Timeline
Digital marketing from upgrade
11-2023
Store Manager of Operations
Zigly Cosmo First Limited
11.2022 - Current
Store Manager
Skecher Apparel Group UAE
06.2019 - 04.2022
Department Manager
Marks And Spencer
07.2016 - 04.2019
Sales Executive
Lifestyle India Pvt Ltd
12.2014 - 02.2016
Monad University
Bachelor of Arts
03.2012 - 03.2015
Govt Boy Sr Sec School
GED
03.2011 - 03.2012
Govt Boy Sr Sec School
High School Diploma
03.2009 - 03.2010