BRINDA VAGHELA
Sr, Property Manager
Mumbai
Summary
Sr, property manager: property operations professional focused on occupancy growth of 8+ points, partner communication, and issue resolution across hospitality and property settings. Brings a steady approach to client coordination, retention support, and follow-through that helps keep day-to-day workflows moving. Also contributes to process improvements and team support that strengthen service consistency and property performance.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Sr.property manager
Aurus by hive
07.2026 - Current
- Manage $[number] in monthly rent collections while maintaining accurate tenant account records.
- Oversee daily property operations and keep tenant communications clear, timely, and professional.
- Coordinate vendor schedules, site access, and service completion to support smooth facility upkeep.
- Track occupancy trends and support leasing efforts to maintain stable property performance.
- Review lease terms, renewals, and account details to support accurate property administration.
Business Development Manager
OYO
09.2024 - 12.2025
- Drove 15–25% MoM revenue growth through pricing strategy, inventory control, and partner engagement.
- Managed end-to-end property operations to improve occupancy and guest satisfaction across assigned accounts.
- Onboarded new properties and maintained strong relationships with existing partners to keep operations running smoothly.
- Conducted regular audits to improve property quality, compliance, and alignment with OYO standards.
- Resolved partner issues quickly to strengthen retention, trust, and day-to-day account stability.
- Coordinated with sales, revenue, and operations teams to improve property performance and guest experience.
Relationship Manager
OYO Homes
12.2023 - 04.2024
- Build lasting partnerships through clear client communication and regular relationship reviews.
- Mentor junior team members on relationship management best practices to strengthen team performance.
- Review client financial profiles against risk tolerance, objectives, and investment strategies.
- Improve internal processes using advanced analytics tools to raise efficiency across relationship management tasks.
Operation Manager
The Hive Hostel
08.2023 - 01.2024
- Tracked 6-7 daily checklists across hostel operations and shared status updates with management.
- Managed day-to-day hostel operations and vendor coordination to keep services running smoothly.
- Coordinated customer service across daily guest interactions to maintain a consistent experience.
- Implemented new procedures after presenting operational suggestions to management.
- Trained staff on service standards and supported consistent execution across shifts.
Property Manager
Stanza Living
07.2019 - 06.2023
- Monitored construction and maintenance project progress to keep work aligned with property readiness timelines.
- Led prospective tenants through available units and explained options to support informed leasing decisions.
- Managed tenant complaints and corrective action steps to maintain order and address behavior issues promptly.
Chef Assistant
Jindal Institute of Hotel Management
06.2018 - 06.2019
- Prepared ingredients and assisted with meal plating to keep kitchen output organized and timely.
- Supported menu preparation by organizing ingredients and contributing to daily kitchen planning.
- Trained new kitchen staff on proper food handling and preparation techniques to reinforce consistent standards.
Education
Hotel management in culinary & food beverage - Hotel management in culinary & food beverage
M S university of baroda
Vadodara05.2018
12th pass - undefined
Sarvajanik high school
AmedabadSkills
Revenue growth strategy
Pricing strategy
Account management
Partner relationship management
Business development
Operations management
Occupancy management
Guest satisfaction
Vendor management
Process improvement
KEY ACHIEVEMENTS
- Team Mentorship and Performance Improvement
- Successfully mentored junior team members, significantly enhancing the overall performance and delivery of relationship management at OYO Homes
- Occupancy and Customer Satisfaction
- Consistently maintained high occupancy rates and tenant satisfaction during my tenure at Stanza Living
- P&I
- Describe what you did and the impact it had.
Timeline
Sr.property manager
Aurus by hive
07.2026 - Current
Business Development Manager
OYO
09.2024 - 12.2025
Relationship Manager
OYO Homes
12.2023 - 04.2024
Operation Manager
The Hive Hostel
08.2023 - 01.2024
Property Manager
Stanza Living
07.2019 - 06.2023
Chef Assistant
Jindal Institute of Hotel Management
06.2018 - 06.2019
12th pass - undefined
Sarvajanik high school
Hotel management in culinary & food beverage - Hotel management in culinary & food beverage
M S university of baroda