Brindha Cheruvathur
Senior Grand Payment
Bangalore
Summary
Dynamic professional with a proven track record at Fortrea, excelling in grants payment operations. Adept at problem-solving and fostering strong communication, I effectively managed time and improved operational efficiency. A quick learner with leadership skills, I thrive in collaborative environments, ensuring exceptional service and stakeholder satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
Work History
Senior Grants Payment Operations
Fortrea
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
Senior Precertification Approval Associate
Accenture Solutions Private
01.2016 - 05.2021
- Health insurance approval check.
- Precertification of medical codes for both Inpatient and Outpatient.
- Providing approval and issuing the approval for the patients to undergo procedures and medications. Managing the medical claims and help facilities and MD's get approval for the claims
- Classification of codes related to approval and certifying the medical claims based on the approval.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Banking Associate
Mphasis
11.2014 - 05.2015
- Handled banking process.
- Informing the debit and credit process for Canadian Bank (TD Canada Trust).
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
Education
Bachelor of Business Management -
St Claret Degree College
Bengaluru, India 04.2001 -
Skills
Team management
Good Communication
Quick Learner
Focused
Leadership Skills
Adaptability
Microsoft office
Problem-solving
Flexible and adaptable
Accomplishments
- Been consistent at work and Managers believe in the quality of the work I deliver, which leading to groom and mentor new employees at work (Fortrea).
- Received FAB Work Award from the Client in the year 2024 [Fortrea]
- Accenture Best Employee for the project in the year 2019.
- Won Accenture Rewards and Recognition in the year 2018.
Additional Information
Industrial Exposure (VIVA) Bharat Fritz Werner, Training and Company visit. Explored the company and made a documented copy of record for the project. (Dec 2013- Jan 2014)
Timeline
Senior Grants Payment Operations
Fortrea
10.2021 - Current
Senior Precertification Approval Associate
Accenture Solutions Private
01.2016 - 05.2021
Banking Associate
Mphasis
11.2014 - 05.2015
Bachelor of Business Management -
St Claret Degree College
04.2001 -
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