Britnee Davis
Hobart
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Orthodontics Collection Specialist
Munster Distinctive Dentistry
03.2025 - Current
- Managed collections process for overdue accounts, ensuring timely payments and adherence to policies.
- Communicated effectively with clients regarding payment options and account status updates.
- Resolved disputes and discrepancies through analytical problem-solving and negotiation tactics.
- Documented collection activities accurately in CRM systems to maintain up-to-date account records.
- Collaborated with team members to develop strategies for improving collection rates and reducing delinquencies.
Nail Technician
Accents
03.2023 - 01.2025
- Provided excellent customer service as well as nail treatment and pedicure services. Assisted with front desk duties as needed.
Front Desk Associate
Fairfield Inn and Suites
02.2022 - 05.2022
- Led each shift with the goal of exceptional guest experiences each interaction via professionalism and kindness. Communicated succinctly via shared email to management and coworkers.
Senior Manager
Emagine Portage
06.2021 - 01.2022
- Lead HR manager for the building. Hired and led a team of 50 to successfully ensure guests had a magical experience from beginning to end of their movie going experience.
- Handled scheduling duties for the team.
- Directed conflict resolution skills. Provided exceptional customer service to ensure guest satisfaction.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic plans to improve customer satisfaction and service delivery.
Education
Cosmetology License -
Tricoci University
11.2023
B.A. - Anthropology
Indiana University
05.2013
Skills
- Exceptional customer service
- Operational efficiency enhancement
- Effective communicator
- Client relationship management
- Mediation expertise
- Team collaboration
- Payment processing
- CRM documentation
- Scheduling coordination
- Collaborative project coordination
Timeline
Orthodontics Collection Specialist
Munster Distinctive Dentistry
03.2025 - Current
Nail Technician
Accents
03.2023 - 01.2025
Front Desk Associate
Fairfield Inn and Suites
02.2022 - 05.2022
Senior Manager
Emagine Portage
06.2021 - 01.2022
B.A. - Anthropology
Indiana University
Cosmetology License -
Tricoci University
LEADERSHIP
Built lasting relationships with coworkers via excellent leadership and communication skills.