Brittany Doll
Plymouth
Summary
Proactive sales professional known for enhancing customer engagement through consultative selling and relationship building. Experienced in leveraging data analytics to identify improvement areas and develop impactful sales strategies.
Overview
28
28
years of professional experience
2026
2026
years of post-secondary education
Work History
Sales Associate Manager
Resilient Connections
Plymouth
01.2022 - Current
- Developed and implemented sales strategies that enhanced team performance and customer engagement.
- Coordinated inventory management processes to optimize stock levels and reduce shortages.
- Managed budgeting process for regional sales operations and prepared forecasts related to future sales revenues.
- Drove sales objective by applying strong product and service knowledge on outgoing sales calls.`
- Analyzed sales data to identify areas of improvement in sales strategies.
- Optimized sales effectiveness by leveraging data analytics to improve strategies, coverage models and sales team configurations.
- Developed and implemented sales strategies to achieve monthly and annual sales targets.
- Analyzed sales data to create strategies for increasing sales volume in the Midwest territory.
- Evaluated weekly sales information and strategized with vendors to boost product sales.
- Introduced streamlined sales packages.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Monitored sales floor activity to identify opportunities to increase sales volume.
- Organized sales activities, tracked performance metrics, and analyzed data to identify trends in car sales.
- Created detailed reports outlining sales activity and forecasting future sales trends.
- Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.
- Monitored store sales performance, identified opportunities and developed strategies to increase sales.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Forecasted sales goals and budget targets through analysis of sales and expense data.
- Assisted with training new sales representatives on product knowledge and sales techniques.
- Prepared weekly and monthly sales reports detailing sales activity and progress towards goals.
- Analyzed sales trends to maximize sales potential.
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
- Devised targeted sales and marketing strategies to maximize sales revenue and achieve goals.
- Prepared sales orders accurately and efficiently.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
- Analyzed sales data to identify areas needing improvement in order to maximize sales potential.
- Implemented merchandising strategies, increasing sales.
- Prepared monthly sales forecasts based on analysis of past sales data and current market trends.
- Developed and implemented sales plans to increase educational product sales.
- Analyzed store sales data to identify opportunities for increasing sales and profitability.
Sales Representative Manager
Gemini Streamz
Plymouth
06.2019 - 01.2025
- Developed and executed targeted sales strategies that improved market penetration.
- Led sales team in achieving quarterly revenue goals through effective coaching and support.
- Conducted market research to identify emerging trends and customer needs.
- Managed client relationships to ensure high levels of satisfaction and retention.
- Organized and facilitated training sessions to enhance sales techniques and product knowledge.
- Collaborated with marketing to create compelling promotional materials that drove sales.
- Analyzed sales data to forecast future performance and identify areas for improvement.
- Implemented performance metrics to track sales team effectiveness and customer engagement.
- Provided ongoing feedback to sales representatives to improve individual and team performance.
- Resolved customer complaints promptly to maintain positive relationships and trust.
- Identified potential customers and developed relationships with them.
- Implemented incentive programs designed to increase sales volume from existing customers as well as attract new ones.
- Prepared monthly reports that tracked sales performance versus budget expectations.
- Generated leads through cold calling prospective clients.
- Developed comprehensive sales plans that included short-term goals and long-term objectives.
- Negotiated pricing agreements with vendors while maintaining profitability targets.
- Managed client contracts ensuring compliance with terms of agreement.
- Developed and implemented sales strategies to increase customer base and market share.
- Created and maintained customer databases to track account activities.
- Monitored competitor's activities in order to stay ahead of the competition.
- Provided ongoing support for existing customers by addressing inquiries, resolving issues, and upselling additional products or services.
- Researched new business opportunities by evaluating potential customers' previous buying habits.
- Analyzed sales data to identify opportunities for improvement in processes and procedures.
- Resolved conflicts between customers and company representatives.
- Maintained a thorough knowledge of product lines in order to effectively respond to customer questions or concerns.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Conducted market research and reported on competitors.
- Used change methodologies to increase sales and led projects for increased productivity.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Caregiver
Home Helpers
Warsaw
01.2016 - 08.2018
- Provided daily living support by assisting clients with mobility and personal hygiene needs.
- Coordinated transportation for client appointments, ensuring timely arrivals and safe travel.
- Administered medication according to prescribed schedules, documenting compliance and any reactions.
- Monitored clients' health by tracking vital signs and reporting changes to family and healthcare professionals.
- Communicated effectively with families to update them on client status and respond to their concerns.
- Delivered emotional support through active listening and companionship during daily activities.
- Assisted with meal preparation, ensuring adherence to dietary restrictions and client preferences.
- Managed household tasks including grocery shopping and bill management to enhance client independence.
- Conducted regular assessments of client environments to identify and mitigate safety hazards.
- Facilitated social engagement by organizing activities that encouraged client interaction and well-being.
- Trained new caregivers on best practices for client care and household management.
- Collaborated with healthcare providers to develop personalized care plans tailored to individual needs.
- Supported clients in maintaining hygiene by scheduling regular bathing and grooming sessions.
- Provided compassionate care that significantly improved clients' overall quality of life.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Accompanied clients to social events such as movies or plays.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Educated families about available resources for home health care services in the local community.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Coordinated transportation services for clients when necessary.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
- Drove clients to doctors' appointments and social outings.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Instructed family members on how to provide bedside care.
Cashier/Crew Member
KFC
Pembroke Pines
06.2004 - 12.2012
- Processed customer orders quickly and accurately to enhance service efficiency.
- Maintained cleanliness and organization of cash register area to ensure a pleasant environment.
- Collaborated with team members to streamline service during peak hours.
- Assisted in training new cashiers on point of sale operations and customer service.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Conducted regular inventory checks to support accurate stock levels.
- Facilitated promotional merchandise displays to attract customer interest.
- Handled cash and credit transactions securely to minimize discrepancies.
- Provided thorough product knowledge to customers, aiding in informed purchasing decisions.
- Engaged customers with friendly service to enhance their dining experience.
- Implemented cash handling procedures to ensure compliance with company policies.
- Supported team collaboration by communicating effectively with kitchen staff during busy shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Offered customers carry-out service at completion of transaction.
- Assisted in food preparation processes to ensure timely service delivery.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with team members to optimize workflow during peak hours.
- Supported inventory management by restocking supplies as needed.
- Adhered to safety compliance protocols to maintain a secure work environment.
- Operated kitchen equipment efficiently to minimize downtime.
- Responded promptly to customer inquiries and concerns to enhance satisfaction.
- Executed cash handling procedures accurately during transactions.
- Participated in training new crew members to ensure consistent service standards.
- Monitored food quality to uphold company standards and customer expectations.
- Executed opening and closing tasks to ensure smooth daily operations.
- Implemented quality control measures in food preparation to reduce waste.
- Engaged with customers to foster a welcoming atmosphere in the restaurant.
- Processed orders swiftly to contribute to overall customer satisfaction.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Maintained an organized work area to ensure efficient operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
Stocking Associate
Big Lots
Dublin
05.2001 - 12.2002
- Assisted team in maintaining accurate inventory counts through regular stock checks.
- Sorted and organized incoming shipments to facilitate efficient stocking procedures.
- Collaborated with team members to ensure timely product replenishment on sales floor.
- Executed product placement strategies to optimize visibility and accessibility for customers.
- Monitored product expiration dates and rotated stock to minimize waste.
- Supported merchandising initiatives by setting up promotional displays according to company standards.
- Responded promptly to customer inquiries regarding product availability and location.
- Trained new employees on stocking procedures and safety compliance protocols.
- Utilized handheld devices to track inventory levels and streamline order fulfillment.
- Maintained organized storage areas to enhance workflow and inventory management.
- Assured compliance with safety standards by following proper lifting techniques and guidelines.
- Conducted regular inspections of stock areas to uphold cleanliness and organization.
- Helped create a welcoming shopping environment by maintaining clean and orderly aisles.
- Arranged product on shelves following merchandising guidelines.
- Assisted customers in locating products on the shelf or in the backroom.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Provided excellent customer service by responding courteously to inquiries.
- Broke down and discarded empty packaging and boxes after stocking products.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
- Stocked merchandise by UPC codes and read labels to match.
- Unloaded delivery trucks and verified contents against invoices.
- Inspected items received for damage or other issues.
- Operated tracking scanners to update and maintain accurate inventory information.
- Moved items to designated warehouse areas.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
- Performed inventory counts of merchandise on a regular basis.
- Assisted customers with carrying large purchases out of the store.
- Attached price labels to products and updated sales floor signs.
- Checked expiration dates on perishable items to ensure freshness.
- Restocked damaged goods onto shelves after repairs had been made.
- Replenished supplies such as bags, boxes, and tissue paper, as needed throughout the day.
- Reviewed sales promotion information and plan-o-grams to follow for product display.
- Monitored stock levels throughout the day and notified management when additional product was required.
- Verified that orders matched pick tickets prior to loading them onto delivery trucks.
- Accurately completed paperwork associated with stocking activities.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Faced products on shelves and displays to meet company policies.
- Replenished items to maintain stock availability.
- Palletized merchandise for easy movement to sales floor locations.
- Greeted customers and retrieved requested products to drive satisfaction.
- Lifted materials of varied weights on regular basis.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Packaged items with appropriate materials to prevent damage during shipping.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Compared merchandise invoices to items actually received.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Tracked outgoing orders to provide shipping status to customers.
- Placed products on conveyors for final wrapping and shipment.
Mardi Gras Homemade Ice Cream
Mananer
Dublin
01.1999 - 12.2001
- Delivered exceptional customer service, ensuring a positive experience for all patrons.
- Produced high-quality ice cream by following standardized recipes and maintaining consistency.
- Managed inventory levels, ensuring optimal stock of ingredients and supplies.
- Coordinated with suppliers to secure timely deliveries and maintain production schedules.
- Assisted in marketing campaigns to promote new flavors and seasonal offerings.
- Trained new staff on ice cream production techniques and customer service standards.
- Conducted quality control checks to ensure product compliance with safety and flavor standards.
- Maintained cleanliness and organization of the production area for operational efficiency.
- Recorded daily sales and inventory data for accurate reporting and analysis.
- Collaborated with team members to enhance workflow and improve service speed.
- Responded to customer inquiries and feedback, resolving issues promptly.
- Implemented cost-saving measures in ingredient usage without compromising product quality.
- Monitored equipment functionality, scheduling maintenance as required.
- Participated in flavor development sessions, contributing creative ideas for new products.
- Managed customer orders efficiently, ensuring timely service during peak hours.
- Trained staff on proper safety protocols and food handling procedures.
- Conducted regular audits of inventory and supplies to prevent shortages.
- Organized promotional events to increase foot traffic and sales.
- Evaluated customer satisfaction levels and suggested improvements based on feedback.
Cashier
Kroger
Dublin
01.1998 - 12.1999
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
Cashier/Crew Member Cook
Taco Bell
Wausau
12.1997 - 12.1998
- Processed customer transactions efficiently at point of sale, ensuring a smooth checkout experience.
- Managed cash handling procedures to maintain accuracy in daily financial transactions.
- Assisted customers with inquiries about products, enhancing overall shopping experience.
- Collaborated with team members to maintain organized and visually appealing merchandise displays.
- Executed promotional merchandise displays to boost sales and attract customer attention.
- Trained new cashiers on point of sale operations and customer service best practices.
- Resolved customer complaints effectively, fostering positive relationships with shoppers.
- Ensured compliance with company policies during cash handling and transaction processes.
- Monitored cash drawer at the beginning and end of shifts to ensure accuracy.
- Maintained cleanliness and organization of checkout area to enhance customer convenience.
- Conducted regular audits of cash register to ensure adherence to cash handling procedures.
- Utilized effective communication skills to enhance customer engagement and satisfaction.
- Demonstrated adaptability in handling various customer service scenarios during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Adhered to social distancing protocols and wore mask or face shield.
- Prepared various food items ensuring adherence to company recipes and quality standards.
- Operated kitchen equipment efficiently while following safety protocols.
- Collaborated with team members to streamline food preparation processes.
- Trained new crew members on food safety practices and kitchen operations.
- Assisted in inventory management by tracking product usage and freshness.
- Maintained cleanliness of kitchen equipment and work areas during shifts.
- Executed daily food preparation tasks, contributing to timely service delivery.
- Participated in team meetings to discuss menu changes and improvement strategies.
- Monitored food temperatures to ensure compliance with health regulations.
- Supported management by implementing feedback from customer satisfaction surveys.
- Executed closing duties, including restocking supplies and cleaning workstations.
- Enhanced cooking techniques by actively participating in training sessions.
- Ensured proper labeling and storage of food items to minimize waste.
- Followed health and safety regulations while handling food products.
- Maintained a clean, organized workspace throughout the shift.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Ensured that all meals were prepared in a timely manner according to customer's preferences.
- Prepared and cooked food items according to recipes and menu specifications.
- Kept dining area clean at all times by wiping down tables after each use.
- Monitored stock levels of kitchen supplies and place orders when needed.
- Displayed knowledge of menu items by providing detailed descriptions when asked by customers.
- Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
- Communicated effectively with co-workers regarding any changes or issues with orders.
- Checked temperature of appliances regularly to ensure they are working properly.
- Performed cashier duties such as processing payments from customers using POS system.
- Greeted customers warmly upon arrival and thanked them for their patronage upon departure.
- Replenished condiments as needed during shifts to maintain supply levels.
- Stored food in designated containers following proper food storage procedures.
- Provided excellent customer service by taking orders accurately and efficiently.
- Inspected finished plates before serving them to customers ensuring quality standards were met.
- Placed take-out orders promptly ensuring accuracy in order fulfillment.
- Prepared multiple orders at once for speedy service.
- Collaborated with team to deliver timely service of items.
- Followed specific methods for food preparation and proper portioning.
- Set up work stations prior to opening to minimize prep time.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Packaged and bagged cooked food and prepared items.
- Washed and cut ingredients for quick meal assembly.
- Filled and served various beverages for customers.
- Checked completed orders for correct quantity and quality.
- Kept items warm until sold using heat lamps.
- Requested supplies and equipment orders, explaining needs to managers.
Education
Bachelor of Science - Business
Broward College
Weston, FL 08.2003 - 06.2027
Worthington Kilbourne High School
Worthington, OHSkills
- Sales strategy
- Data analysis
- Inventory management
- Budget forecasting
- Customer engagement
- Client relationship management
- Market research
- Performance metrics
- Team collaboration
- Problem solving
- Effective communication
- Staff training
- Conflict resolution
- Presentation skills
- Consultative selling
- Employee terminations
- Social media marketing
- Sales performance reporting
- Performance reviews
- Cross-selling strategies
- CRM software
- Negotiation expertise
- Salesforce proficiency
- Sales team leadership
- Sales training procedures
- Meeting management
- Recruitment
- Sales calls
- Sales presentations
- Sales coaching
- Contact follow-up
- Key account management
- Decisive
- Financial records analysis
- B to B sales
- Product and service management
- Vendor relationship management
- Territory management
- Extensive personal network
- POS [software name] expert
- Order management
- Marketing strategy
- Relationship building
- Persuasive negotiations
- Sales closing techniques
- Lead database management
- Sales forecasting
- Exceptional multi-tasker
- Sales engagement techniques
- Strategic planning
- Sales methodologies
- Compelling sales proposal writer
- Goal setting
- Cold calling
- Sales and market development
- Trend analysis
- Strategic account development
- Business development and planning
- Lead generation
- Product knowledge
- Continuous improvements
- Sales planning
- Sales strategy development
- Vendor management
- Direct sales
- Visionary leadership
- Market and competitive analysis
- New business development
- Sales process
- Sales presentation
- Social media savvy
- Strategic partnerships
- Key account development
- Sales team training
- Sales operation
- Positive and upbeat
- Training and development
Timeline
Sales Associate Manager
Resilient Connections
01.2022 - Current
Sales Representative Manager
Gemini Streamz
06.2019 - 01.2025
Caregiver
Home Helpers
01.2016 - 08.2018
Cashier/Crew Member
KFC
06.2004 - 12.2012
Bachelor of Science - Business
Broward College
08.2003 - 06.2027
Stocking Associate
Big Lots
05.2001 - 12.2002
Mardi Gras Homemade Ice Cream
Mananer
01.1999 - 12.2001
Cashier
Kroger
01.1998 - 12.1999
Cashier/Crew Member Cook
Taco Bell
12.1997 - 12.1998
Worthington Kilbourne High School