Bryan E White
New Haven
Summary
Dynamic Collateral Risk Manager at Hallmark Home Mortgage with a proven track record in regulatory compliance and process improvement. Expert in report generation and cross-functional collaboration, successfully streamlined workflows, enhancing operational efficiency. Adept at problem-solving and conflict resolution, driving team success through effective communication and leadership.
Overview
22
22
years of professional experience
Work History
Collateral Risk Manager
Hallmark Home Mortgage
Fort Wayne
01.2021 - Current
- Reviewed appraisal reports for accuracy and compliance with regulations.
- Coordinated with loan originators, underwriters, and departments to ensure timely appraisals.
- Created monthly reports monitoring key performance indicators for appraisal division.
- Conducted periodic reviews of appraisal reports for compliance with federal standards.
- Managed communication between clients and appraisers to maintain clarity.
- Streamlined workflow processes to improve operational efficiency.
- Facilitated meetings to discuss project updates and resolve concerns.
- Assisted in training new staff on appraisal procedures and tools.
Director of Operations
USA Appraisal Solutions
Fort Wayne
01.2015 - 01.2020
- Oversee Appraisal Ordering Process
- QC Review of Appraisals
- Develop and maintain process and procedures to ensure compliance and service levels are met
- Reviewed appraisal reports for accuracy and compliance with regulations.
- Created monthly reports tracking key performance indicators for the department's appraisal division.
- Assisted with the development of policies, procedures, and standards related to loan origination activities.
Client Relations Specialist
Frisco Lender Services
Fort Wayne
01.2012 - 01.2015
- Manage Appraisal Ordering Process
- Build and Maintain Relationships with Lender’s and Appraiser’s
- Manage Post Closing Conditions
- Review and Rate Appraiser’s Service Levels
Account Executive
Metropolitan Title Company
Fort Wayne
01.2010 - 01.2012
- Identify key sales opportunities with potential and current customers
- Promote high standard of customer service
- Facilitate short sale transactions
- Process title work and build settlement statements
- Support cooperative internal and external working relationships
- Conduct real estate transaction closings
Licensed Personal Banker
JP Morgan Chase Bank
Fort Wayne
01.2006 - 01.2010
- Established new consumer and business financial accounts
- Managed and maintain current customer base
- Educated consumers on company products
- Sold and managed annuities and other insurance products
Account Executive/Assistant Manager
Enterprise Rent-A-Car
Fort Wayne
01.2004 - 01.2006
- Established working relationships with customers and other businesses
- Set monthly business goals and implemented achievement plans
- Guided employees on performance of daily tasks
- Managed and developed new employees
Education
Bachelor of Science - Finance Management
Northern Michigan University
Marquette, MI01.2002
Skills
- Report generation
- Cross-functional collaboration
- Process improvement
- Problem solving
- Conflict resolution
- Regulatory compliance
- Microsoft Excel
- Workflow optimization
- Research and analysis
- Critical thinking
- Decision-making
- Multitasking Abilities
- Supervision and leadership
References
References available upon request.
Volunteer Experience
United Way, Junior Achievement, Special Olympics, Navy Club
Timeline
Collateral Risk Manager
Hallmark Home Mortgage
01.2021 - Current
Director of Operations
USA Appraisal Solutions
01.2015 - 01.2020
Client Relations Specialist
Frisco Lender Services
01.2012 - 01.2015
Account Executive
Metropolitan Title Company
01.2010 - 01.2012
Licensed Personal Banker
JP Morgan Chase Bank
01.2006 - 01.2010
Account Executive/Assistant Manager
Enterprise Rent-A-Car
01.2004 - 01.2006
Bachelor of Science - Finance Management
Northern Michigan University
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