Burhan Rampurwala
Baroda
Summary
With a proven track record at Shree Rani Sati Travels, I excel in leveraging GDS systems and Amadeus Reservations for efficient travel planning. My expertise in complex problem-solving and mentoring, coupled with a knack for developing tailored travel itineraries, has consistently enhanced client satisfaction and streamlined operations.
Overview
10
10
years of professional experience
Work History
Senior Travel Consultant
Shree Rani Sati Travels
Surat
10.2024 - Current
- Utilized GDS systems efficiently for booking and confirming travel plans.
- Developed personalized travel itineraries based on clients' preferences and budget.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Maintained relationships with travel partners and vendors.
- Managed financial transactions related to travel bookings, including invoicing and payments.
- Ensured that all bookings were accurately entered into the system and invoiced correctly.
Flutter Developer
Tenup Software Services
VADODARA
09.2023 - 06.2024
- Coordinated testing and validation procedures through software development lifecycle.
- Employed integrated development environments (IDEs).
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
Mobile Application Developer
Spaculus Software
VADODARA
02.2022 - 08.2023
- Wrote computer programs for smartphones and other devices.
- Performed application tests and evaluations before launch.
- Utilized agile methodologies to ensure timely delivery of project milestones and updates.
Mobile Application Developer
YAKS Group
VADODARA
06.2020 - 01.2022
- Resolved technical issues related to mobile application development and deployment processes.
- Consulted with function, UX and UI designers to improve application design.
- Troubleshot, tested and remedied issues before software deployment.
- Designed visual and graphic images to use on multiple platforms.
- Wrote computer programs for smartphones and other devices.
Travel Consultant
Riya Travel & Tours (I) PVT LTD
11.2016 - 12.2020
- Booking reservations worldwide
- Dealing and negotiating with different airlines for airfare contracts and pricing structure
- Keeping abreast with the updated rules and regulations for IATA and latest trend in the industry and informing the passenger accordingly
- Ensure compliance with company`s procedures for documentation, ticketing, voids, refunds
- Attending staff training meetings
- Check for the entire Domestic and International Tickets, violation of rules and regulations
- Fare comparison between airline - to - airline and providing info to Travel head
- Following the systems strictly as implemented by the Company
- Queue monitoring to avoid Debit notes from Airlines
Travel Consultant
TSI - YATRA.COM
11.2014 - 12.2016
- Handling the domestic and international Reservations and Ticketing
Education
Bachelor of commerce -
Maharaja Sayajirao Gaekwad University
Vadodara04.2014
HSC -
Rosary High School
Vadodara03.2010
SSC -
Rosary High School
Vadodara03.2008
Skills
- Windows operating system
- Microsoft Office
- Internet & emailing
- Amadeus Reservations and Autoticketing
- Galileo Reservations and Ticketing
- GDS Fares and Ticketing
- Segment status changing
- Geographical coding
- Airport
- Airline
- Fare quotes
- Flight availability
- Flight service information
- Service class
- Itinerary pricing
- Queues
- Rules
- Seat assignments
- Seat maps
- Fare storage
- Tariff displays
- E-ticketing procedures
- Special needs travelers
- GDS systems expertise
- Complex Problem-solving
- Training and mentoring
- Travel research
- International reservations
References
Available upon request.
Disclaimer
I do hereby declare that all the above information provided are true to the best of my knowledge.
Languages
Read, write and speak, Read, write and speak, Read, write and speak
Specializedknowledge
- Segment status changing
- Geographical coding
- Airport, Airline, fare quotes
- Flight availability
- Flight service information
- Service class
- Itinerary pricing
- Queues
- Rules
- Seat assignments
- Seat maps
- Fare storage
- Tariff displays
- E-ticketing procedures
Personal Information
- Citizenship: Indian
- Date of Birth: 10/30/91
- Marital Status: Married
Timeline
Senior Travel Consultant
Shree Rani Sati Travels
10.2024 - Current
Flutter Developer
Tenup Software Services
09.2023 - 06.2024
Mobile Application Developer
Spaculus Software
02.2022 - 08.2023
Mobile Application Developer
YAKS Group
06.2020 - 01.2022
Travel Consultant
Riya Travel & Tours (I) PVT LTD
11.2016 - 12.2020
Travel Consultant
TSI - YATRA.COM
11.2014 - 12.2016
Bachelor of commerce -
Maharaja Sayajirao Gaekwad University
HSC -
Rosary High School
SSC -
Rosary High School
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