Bushra Mufakhr Zaidi
Business Development Executive
New Delhi
Summary
Results-oriented entrepreneur who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Director
EYEKA
8 2022 - Current
- Began with a single-store operation and scaled it up to currently have four retail and one wholesale operation.
- Strategized with sales to qualify potential customers within assigned geographic territories.
- Planning to spearhead into international markets and devising strategies to navigate complex regulations typical of those markets.
- Negotiated and closed long-term agreements with new wholesale clients in different states of India
- Consistently exceeded quotas through penetration of new accounts.
- Generated new business with marketing initiatives and strategic plans.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated contracts with vendors and clients, ensuring favorable terms for the company''s success.
- Conducted thorough financial analysis to assess viability and profitability of new business ventures.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
- Registered Eyeka as our Trademark asset with plans to take it to international markets like Singapore, Dubai, Hong kong, Qatar etc.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
Manager
Iqbal Optical Co
06.2017 - 07.2022
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Bachelor of Science - Science Education
Agra University
Agra 03.2001 - 04.2004
Skills
New Business Development
Relationship building and rapport
Prospect targeting
Cash Handling
Store opening and closing
Till counting
Stocking and replenishing
Point of sale operation
Attention to Detail
Business Development
Contract Negotiation
Budget Management
Timeline
Manager
Iqbal Optical Co
06.2017 - 07.2022
Bachelor of Science - Science Education
Agra University
03.2001 - 04.2004
Director
EYEKA
8 2022 - Current