Motivated professional with a strong skill set and abilities seeking a position in a company that values professional growth, resourcefulness, innovation, and flexibility. Committed to leveraging expertise to contribute to the success of the organization while continuously expanding knowledge and adapting to new challenges.
Overview
11
11
years of professional experience
Work History
Specialist
MSC Service Centre India Pvt. Ltd
09.2017 - 09.2023
Handled documentation for diverse operations, including Bills of Lading and manifests
Provide timely & accurately bill draft status & BOL to client
Experience in creating and manifesting bookings, ensuring accurate documentation for seamless shipping processes
Responsible for creating & updating process SOP's and continuous process improvements
Worked in preparing Bill of Lading (BOL), managing all required documents, and ensuring compliance with shipping regulations
Understanding and experience in managing the complete shipping cycle, including booking, documentation, and customer communication
Communicate with front office and customers via email and chat to ensure smooth operations and timely query resolution
Actively coordinating with Stakeholders, front office agents & customers regarding shipment updates, ensuring satisfaction and efficiency
Experience in working on import task like Arrival notice, Packing list, Invoice, Customs, Free time & Equipment release
Knowledge of import/export compliance and documentation requirements, including steps involved in preparing and processing Bill of Lading
Responsible for updating Ocean Freights, and sending Final Invoice
Provide Training to new team members on product and system knowledge
Worked as acting TL in the absence of team lead or team manager
Assisted to TL & Process Manager in the process migration for the China documentation and US/Canada Case Management
Create and maintain report, scores, performance and feedback of new trainees to senior management
Creating easily understandable views/Dashboards which gives meaningful insights from the data using Power BI
Process Expert
Maersk Global Service Centre
01.2015 - 09.2017
Handling shipping documents timely and accurately
Manage export task in such a way that all deadlines can be met
Build strategic, professional & ethical relationships with internal teams, stakeholders & clients
Co-ordinate b/w Booking team & Stakeholders of NAM
Monitor and assist with the daily running process in the export department
Create bills on system from received customers SI
Perform task as per agreed global KPI accurately
Analyst
Searce Logistics Analytics LLP
02.2013 - 10.2014
Worked for Ceva Logistics, which is one of the top logistic companies in US
Resolve operational issues and complexities
Provide day-to-day operational assistance and guidance to team members
Coordinate with onshore counterpart to understand daily delivery requirements or changes for the LAX, LLC, HOU stations
BOLs reception time compliance & BOL details compliance
Dispute reporting and amendments
Maintain daily metrics at team member level
Update Document processes (SOPs)
Order processing & posting of orders
Processing of the shipments through pickup creation process to feed EDI into system for visibility to customers through EDI & providing the visibility to client as well as customer for tracking the shipment
Education
BCA - Computer And Information Sciences
Bharti Vidyapeeth University
Pune
06.2010
Skills
MS-OFFICE
SQL
Power BI
Teamwork
Leadership
Problem Solving
Personal Information
Father's Name: Maniklal H. Pardeshi
Date of Birth: 10/23/87
Nationality: Indian
Marital Status: Single
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Marathi
Advanced (C1)
Timeline
Specialist
MSC Service Centre India Pvt. Ltd
09.2017 - 09.2023
Process Expert
Maersk Global Service Centre
01.2015 - 09.2017
Analyst
Searce Logistics Analytics LLP
02.2013 - 10.2014
BCA - Computer And Information Sciences
Bharti Vidyapeeth University
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