CARLSON KUMAR

• Company Overview: Diageo operates across 180 countries with distilleries, breweries, distribution centres, and global shared services facilities, headquartered in London
• Coordinate Global Crisis Management Teams across markets, implementing strategic measures to safeguard corporate reputation and operations
• Drive global BCM programs to address business continuity challenges, regional security risks, and emerging threats
• Partner with IT teams to support physical security audits and test disaster recovery plans
• Implement crisis management procedures and early warning systems, ensuring timely mitigation responses
• Lead the development and execution of operational resilience strategies for business recovery
• Oversee business continuity planning activities, including BIA, plan updates, testing, and detailed reporting
• Develop and maintain a third-party risk management framework with stringent assessment criteria
• Serve as a trusted advisor to business leaders on BCP strategy, risk management, and crisis resolution
• Conduct organization-wide BCM training and awareness programs
• Generate analytical reports for senior management, aiding data-driven decision-making
• Collaborate with global risk peers to maintain consistency in approach and awareness of emerging threats

· Devloped questionare for the Thirdparty vendors.

· Assess critical third-party BCPs, establish minimum requirements, and validate through regular testing

· Develop contingency strategies, set recovery time objectives, and maintain alternative provider options

• Led enterprise-wide contingency planning and business continuity initiatives across multiple locations
• Developed standardized BCM frameworks and methodologies for diverse business units
• Organized IT Single Point of Failure exercises, Domain Controller, and DHCP failover testing
• Created Business Continuity Manuals and tailored continuity strategies for clients
• Managed business continuity for six sites in India and two international locations (Romania and Sri Lanka)
• Conducted qualitative impact analysis to identify risks and improvement opportunities
• Performed internal process audits, reported findings to stakeholders, and monitored corrective actions
• Designed, delivered, and monitored security training and emergency awareness programs
• Conducted root cause analysis for security incidents, implementing preventive and corrective measures

• Managed a team of 150+ members, leading process transitions and implementing Lean methodologies