SREELAKSHMI S DUTT
Manager
Bengaluru
Summary
Growth-focused and performance driven professional with over a decade of experience in driving strategic initiatives and operational improvements within financial institutions. Known for driving strategic initiatives, optimising business processes, and delivering impactful solutions for improving user experiences. Demonstrated expertise in accumulating, analysing, and reporting data for effective decision-making. Proven success in collaborating with cross-functional teams to design and implement transformative banking solutions with aim of enhancing customer experience, streamlining workflows, and optimising profitability. Adept at leveraging data-driven insights to manage risk and ensure compliance with evolving industry standards. Skilled in devising and executing marketing campaigns tailored to the technology space, significantly expanding client base and fostering lasting relationships with C-level executives. Analytical leader with track record of delivering innovative solutions and facilitating business growth in dynamic environments.
Overview
13
13
years of professional experience
5
5
Certifications
3
3
Languages
17
17
years of post-secondary education
Work History
Business Analyst- Manager
State Bank of India
07.2024 - Current
- Spearheaded tailored financial strategies for startups and innovation-driven businesses, optimizing revenue growth and enabling scalable operations under State Bank of India’s commercial banking division.
- Conducted detailed business process analyses to enhance client onboarding efficiency—achieving a 15% reduction in onboarding lead time.
- Engineered bespoke financial frameworks for healthcare providers and tech-enabled ventures, supporting long-term financial sustainability and market competitiveness.
- Identified emerging industry trends to inform investment strategies and proactively addressed financial gaps for early-stage companies.
- Developed and implemented customer acquisition strategies focused on high-growth sectors, contributing to a revenue generation of over ₹150 Cr through strategic deposit mobilization across startup ecosystems and incubation hubs.
- Independently managed the full client lifecycle—from lead origination to onboarding—ensuring alignment of SBI’s financial products with client-specific objectives and compliance protocols.
- Built and maintained strategic relationships with founders and C-level executives, delivering data-backed financial solutions and enhancing SBI’s reputation as a preferred banking partner for startups and enterprise clients.
- Drove process efficiency and ensured cross-functional collaboration across compliance, product, and credit teams to support seamless delivery of banking services.
Branch Manager/Business Analyst
State Bank of India
06.2023 - 06.2024
- Directed all branch operations and ensured adherence to regulatory and compliance standards, amplifying business efficiency.
- Propelled customer acquisition and retention by devising and executing targeted marketing strategies, cultivating meaningful business relationships with local organizations and businesses.
- Designed and implemented targeted training programs to elevate employee skills and enhance overall performance.
- Cultivated strong relationships with local organizations and businesses, strengthening the branch's presence in the community.
- Analyzed current market conditions and drafted comprehensive business plans to identify growth opportunities aligned with strategic objectives.
- Engaged in community outreach and financial literacy programs promoting banking services to expand the bank's community presence.
- Mobilized over 100 Cr in business for the branch and significantly expanded overall book size by 300%.
Deputy Manager Operations
State Bank of India
06.2022 - 06.2023
- Streamlined branch operations and facilitated effective cross-selling of banking products through creation and implementation of robust strategies.
- Assessed customer needs collaboratively with the branch team to recommend suitable financial products and maximize revenue opportunities.
- Delivered tailored financial advice by applying up-to-date product knowledge and aligning services with individual client needs and goals.
- Implemented process improvement initiatives to enhance customer experience and improve overall service delivery within the branch.
- Conducted productivity analyses to identify training and development opportunities for Value Bankers.
- Ensured compliance with regulatory requirements, including KYC and AML protocols, to protect the integrity of all branch operations.
- Improved ratings for both operational and credit risk management following completion of branch's internal audit.
Branch Manager
State Bank of India, SBI
07.2019 - 06.2022
- Conducted in-depth analysis of capital market instruments including equities, bonds, fixed-income securities, and mutual funds to evaluate investment opportunities and manage risk.
- Monitored key financial data and market trends, providing actionable insights to support investment decisions and strategic planning.
- Demonstrated strong understanding of financial concepts, workflows, and investment-related terminology to guide analytical assessments and reporting.
- Built and maintained dynamic financial models to support investment recommendations and scenario analysis.
- Prepared and delivered comprehensive reports and presentations outlining investment strategies, market outlooks, and portfolio performance for senior stakeholders.
- Evaluated performance metrics and risk parameters for investment products and client portfolios, contributing to asset allocation and optimization efforts.
- Supported asset allocation and rebalancing decisions by collaborating with portfolio managers and cross-functional teams in research, compliance, and trading.
- Ensured adherence to internal compliance protocols and industry regulations while analyzing data and presenting investment insights.
- Budget management, Operational oversight, Strategic planning, Client engagement, Regulatory compliance.
Managed all facets of the bank's budget, work processes, and planning in alignment with organizational goals, ensuring resource allocation andoperational effectiveness.
Supervised key aspects of branch operations, including sales, customer service, and staff leadership, in compliance with company guidelines andregulatory norms.
Orchestrated comprehensive business plans in collaboration with inter-functional teams and senior leaders, aligning with strategic objectives todrive branch productivity.
Facilitated recurring meetings and provided continuous updates, ensuring clear communication and enhanced client engagement.
Promoted a high-performance culture through routine performance analysis and assessment, along with providing effi cient team resolutions.
Ensured the team rigorously adhered to company policies, regulations, and procedures to protect the bank's reputation and mitigate potential risks.
Achievements:
Delivered outstanding audit results with signifi cant improvement in operational risk management and credit risk management ratings for the branch.
Branch Manager/Business Analyst
State Bank of India
07.2019 - 06.2022
- Managed all facets of the bank's budget, work processes, and planning in alignment with organizational goals, ensuring resource allocation and operational effectiveness.
- Supervised key aspects of branch operations, including sales, customer service, and staff leadership, in compliance with company guidelines and regulatory norms.
- Orchestrated comprehensive business plans in collaboration with inter-functional teams and senior leaders, aligning with strategic objectives to drive branch productivity.
- Facilitated recurring meetings and provided continuous updates, ensuring clear communication and enhanced client engagement.
- Promoted a high-performance culture through routine performance analysis and assessment, along with providing efficient team resolutions.
- Ensured the team rigorously adhered to company policies, regulations, and procedures to protect the bank's reputation and mitigate potential risks.
- Delivered outstanding audit results with significant improvement in operational risk management and credit risk management ratings for the branch.
Deputy Manager Loans
State Bank of India
01.2019 - 06.2019
- Conducted market research to identify burgeoning loan opportunities and emerging trends within key sectors to guide strategic decision-making.
- Aided in the creation and execution of targeted marketing strategies designed to amplify market penetration and heighten client awareness of loan products.
- Presented insightful reports on loan portfolio performance to senior management, offering actionable recommendations to enhance outcomes.
- Partnered with departments, including credit risk and collections, to refine and improve loan management processes.
- Contributed toward the ongoing development and consistent implementation of bank-wide loan policies and procedures, ensuring alignment with industry best practices.
- Reviewed and approved loan applications within designated authority limits, ensuring timely and effective decisions while adhering to established guidelines and compliance standards.
Trainee Officer
State Bank of India
09.2016 - 01.2019
- Completed the bank's Trainee Officer Program, obtaining comprehensive exposure to various banking operations, products, services, and regulatory compliance frameworks.
- Actively participated in diverse training initiatives focused on enhancing skills and deepening knowledge related to banking procedures and customer service excellence.
- Acquired hands-on experience in key operational areas, including customer service, transaction processing, and account management, to increase overall efficiency.
- Displayed dedication and commitment to sustained learning and professional advancement through proactive participation in a range of specialized training programs.
Associate
State Bank of India
12.2012 - 09.2016
- Provided comprehensive operational support across multiple banking sector functional departments, contributing significantly to efficient workflow management and operational success.
- Collaborated effectively with staff and clients to maintain seamless data streams and foster positive internal and external experiences, promoting interdepartmental relations.
- Offered multi-faceted operational support conforming regularly to procedures, delivering exceptional customer service and solidifying client satisfaction.
- Worked collaboratively with team members to enhance the execution of daily tasks, support workflows, share knowledge, and consistently contribute in a positive and productive way, fostering strong work ethic.
- Served clients efficiently by aiding senior banking staff, processing transactions, and addressing inquiries rapidly, thereby enhancing satisfaction while establishing and upholding connections.
- Maintained a steadfast commitment to data integrity and compliance with standardized internal protocols by sustaining well-organized and up-to-date records for all client transactions.
Education
Applied Financial Risk Management -
IIM Kashipur
Executive Post Graduate Certication - Investment Banking and Capital Markets - undefined
IIM Ranchi
BBA - Business Administration And Management
University of Madras
Chennai, India 01.2012 - 01.2015
Executive Post-Graduate Certication in Business Analyst - undefined
IIT Roorkee
Skills
Certification
NISM-Series V - A Mutual Fund Distributors Continuing Professional Education Programme, 2017
Interests
Travelling
Reading
Financial Literacy
Personal Information
Date of Birth: 11/13/92
Timeline
Business Analyst- Manager
State Bank of India
07.2024 - Current
Branch Manager/Business Analyst
State Bank of India
06.2023 - 06.2024
Deputy Manager Operations
State Bank of India
06.2022 - 06.2023
Branch Manager
State Bank of India, SBI
07.2019 - 06.2022
Branch Manager/Business Analyst
State Bank of India
07.2019 - 06.2022
Deputy Manager Loans
State Bank of India
01.2019 - 06.2019
Trainee Officer
State Bank of India
09.2016 - 01.2019
Associate
State Bank of India
12.2012 - 09.2016
BBA - Business Administration And Management
University of Madras
01.2012 - 01.2015
Executive Post Graduate Certication - Investment Banking and Capital Markets - undefined
IIM Ranchi
Executive Post-Graduate Certication in Business Analyst - undefined
IIT Roorkee
Applied Financial Risk Management -
IIM Kashipur
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