CAROLIN PRIYA P
Bangalore
Summary
Seasoned Manager and Business Analyst with a proven track record at IQVIA, enhancing business operations through data analytics and integration. Excelled in fostering client relationships and driving agile transformations. Demonstrates exceptional problem-solving abilities and adaptability, ensuring project success and increased customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager, Business Analyst
IQVIA
Bangalore
02.2022 - Current
- Company Overview: IQVIA is a global leader in advanced analytics, technology solutions, and contract research services to the life sciences industry
- Website: https://www.iqvia.com
- Managing the project operations & coordinated with the team for requirement gathering, development & production migration efforts
- Agile Coaching and facilitating Scrum in the team.
- Defining best practices to improve the project deliverables & providing technical solutions in coordination with end users and cross-functional teams
- Setting up and maintaining process, documentation, and quality standards for all phases of the project.
- Analyzed, designed, developed and implemented databases, data collection methodologies, data analytics using visualization tools that help business users and top executives to take business improvement decisions
- Interpreting the different source systems data and creating result oriented methodologies; converted functional requirements documents into design development documents
- Executing assigned projects and assisting in various phases of solution implementation based on technical specifications
- Interacting with clients for requirement gathering & suggesting appropriate technical solutions to suit their business needs
- Preparing Business Process Document, Gap Analysis Document, Design Document, Documentation after analysis of clients' requirements.
- Facilitating integration of diverse source data & Business Intelligence delivery to users
- Supporting effective Change Management, Configuration & Data Integration as per client’s requirements in an agile environment
- Ensuring Integration with other modules & UAT to ensure that functional & technical specifications are fulfilled
- Performed due diligence in a major Merger/Integration activity
- Managed the impact analysis and design phase of a major integration (Customer Information Management).
- Implementing and testing of application/ solutions at internal testing environment /clients location
- Extending post-implementation, maintenance and support; preparing SOPs & trainings for enhanced client satisfaction
- IQVIA is a global leader in advanced analytics, technology solutions, and contract research services to the life sciences industry
- Website: https://www.iqvia.com
- Provided leadership during times of organizational change or crisis situations.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Business Analyst/Scrum Master
Wipro Technologies
Bangalore
12.2009 - 02.2022
- Company Overview: Wipro Technologies is a leading global information technology, consulting, and business process services company
- Website: https://www.wipro.com
- Wipro Technologies is a leading global information technology, consulting, and business process services company
- Website: https://www.wipro.com
Associate Software Engineer
Satyam Computer Services Ltd.
Bangalore
10.2007 - 12.2009
- Company Overview: Satyam Computer Services Ltd
- Was an Indian IT services company that provided a range of IT services and solutions
- Website: N/A
- Satyam Computer Services Ltd
- Was an Indian IT services company that provided a range of IT services and solutions
- Website: N/A
Education
Executive MBA -
Alliance University
Bangalore12.2015
BE - Information Technology
Karunya Institute of Technology
Coimbatore12.2007
Skills
- Data Analytics & Integration
- Business Intelligence Consulting
- Reporting & Documentation
- Relationship Management
- Change & Incident Management
- Business Analysis
- Data Visualisation
- Lean Practitioner
- Service Delivery and Management
- SCRUM
- Verbal and written communication
- Data Analysis
- Communication Skills
- Business Intelligence
- Problem-solving abilities
- Adaptability
Languages
- English
- Tamil
- Hindi
Projects
Roche, MDM (RELTIO), Since 02/01/22, Manager and Business Analyst for MDM implementation for Roche Pharmaceuticals. GlaxoSmithKline, Oracle, .NET, Since 01/01/21, SCRUM Master and Business Analyst for eforms on prem solution. GlaxoSmithKline, Oracle, Informatica 10.2, 05/01/19 - 12/01/20, Worked on Product Master solution. Shire Pharmaceuticals, QlikView, Qlik Sense, 06/01/15 - 05/01/19, Led visualization team for business insights. Petco Animal Supplies, Netezza 6.0, UNIX, Micro strategy, 08/01/12 - 07/01/13, Led Enterprise Data Warehousing development project. JP Morgan Chase, MS Windows XP Professional, Oracle 10g, 10/01/11 - 07/01/12, Managed application based on Operational Risk Management. Influence of Personality on Consumer Behavior, Research Tactical Marketing Approach in Paris, Field-based Project, Paris, France
Personal Information
Date of Birth: 04/16/86
Key Result Areas
- Managing project operations
- Agile Coaching and SCRUM facilitation
- Defining best practices
- Setting up process and documentation standards
- Database design and implementation
- Client interaction for requirement gathering
- Facilitating data integration and BI delivery
- Change Management and Configuration support
Accomplishments
- COMPLETED CBAP TRAINING FROM SIMPLILEARN
Certification
- RELTIO CONFIGURATION SPECIALIST
- RELTIO INTEGRATION SPECIALIST
Timeline
Manager, Business Analyst
IQVIA
02.2022 - Current
Business Analyst/Scrum Master
Wipro Technologies
12.2009 - 02.2022
Associate Software Engineer
Satyam Computer Services Ltd.
10.2007 - 12.2009
Executive MBA -
Alliance University
BE - Information Technology
Karunya Institute of Technology
Similar Profiles
Megan MunroeMegan Munroe
Associate Scientist at IQVIAAssociate Scientist at IQVIA
Lokesh ALokesh A
Salesforce Engineer-2 at IQVIASalesforce Engineer-2 at IQVIA
Arvindh GVArvindh GV
Applications/Software Developer II at IQVIAApplications/Software Developer II at IQVIA