Carolin Tojo
Amballoor
Summary
Adept at streamlining operations, I significantly enhanced payment accuracy and efficiency at Conduent Business Services. Leveraging strong problem-solving and communication skills, I excelled in workflow management and client relations, ensuring SLA/KPI metrics were consistently met. My expertise in payment processing and dedication to teamwork drove substantial improvements in financial operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Accounting Service Associate
Conduent Business Services
Kochi
08.2022 - Current
- Assist in monthly reporting, data analysis.
- Processed Accounts Payable bills with utmost quality and accuracy, adhering to accounting principles and internal control.
- Ensure SLA/KPI metrics were met without compromising accuracy.
- Resolve client issue and Queries in a timely manner, demonstrating client relations and communications.
- Perform payment run in Oracle for both suppliers and employees, by creating payment batches for suppliers and employees separately.
- Select the invoices or expenses to be paid in each payment batch.
- Validate the payment batch to ensure accuracy.
- Submit the payment batch for processing.
- Review the payment output and confirm that payments have been successfully processed.
Accounting Service Associate
Conduent Business Services
Kochi
11.2019 - Current
- Ensure SLA/KPI metrics were met without compromising accuracy or delay payment run, utilizing financial software/system for efficient cash flow management
- Resolve client issue and Queries in a timely manner, demonstrating client relations and communications
- Performing accurate processing of both PO and non-PO invoice.
- Process monthly invoices for more than four countries on regular basis.
- Verified the accuracy of accounts payable payments, and the resulting reduction in payment errors.
- Introduced new controls to reduce the processing of inaccurate invoices.
Education
M Com - Accounting And Finance
M G University
03-2018
B Com - Finance and Taxation
M G University
Kottayam03-2016
Skills
- Team player
- Problem solving skills
- Communication skills
- Time Management skills
- Payment processing
- Workflow management
- Listening skills
Certification
- 2014, Tally ERP 9 Fundamental Course
- 2018, Microsoft Office Specialist for Office Excel 2016
References
Pandyan Selvam, Manager, Conduent Business Services, +91 99475 25193
Timeline
Senior Accounting Service Associate
Conduent Business Services
08.2022 - Current
Accounting Service Associate
Conduent Business Services
11.2019 - Current
M Com - Accounting And Finance
M G University
B Com - Finance and Taxation
M G University
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