CATHERIN A
Bur Dubai
Summary
I aim to join an interactive organization that offers a constructive workplace for communicating with customers and people. I possess strong problem-solving skills and guest management experience. As a Marketing Executive, I am skilled in creating and implementing digital strategies, increasing brand awareness, and developing customer-centric communication initiatives. I successfully collaborate with various departments to deliver marketing designs and digital requirements. Marketing Executive skilled in creating and implementing digital strategies, increasing brand awareness and developing customer-centric communications initiatives. Successfully collaborates with [Type] department to deliver marketing design and digital requirements. High degree of working knowledge in graphic design and computer software packages.
Overview
5
5
years of professional experience
Work History
CMO cum Team Leader
Irons Technology Pvt Ltd
- Maximized team productivity by providing effective leadership, mentoring, and performance management.
- Established streamlined communication channels between departments to enhance collaboration on cross-functional projects.
- Increased brand visibility by developing and implementing comprehensive marketing strategies.
HR
Techrista Systems pvt limited
04.2022 - 01.2023
- Streamlined HR processes to support efficient talent acquisition, increasing overall recruitment effectiveness.
- Placed initial review calls with applicants as requested by HR manager.
Guest Relation Executive
Hotel Udupi International
05.2020 - 09.2021
- Managed and improved customer service functions for reception and lounge areas.
- Established a welcoming atmosphere at the front desk area through impeccable presentation and demeanor.
- Collaborated with various departments to ensure seamless guest experiences during their stay.
Tell caller
The Travancore Heritage
08.2019 - 02.2020
- Maintained detailed records of client interactions, updating customer information accurately in the database.
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
Guest Relation Executive
Nani Hotel and Resorts
05.2018 - 06.2019
- Managed and improved customer service functions for reception and lounge areas.
- Collaborated with various departments to ensure seamless guest experiences during their stay.
- Implemented innovative communication strategies to keep guests informed about hotel services and promotions.
- Consistently exceeded sales targets by upselling additional services, enhancing overall revenue generation.
- Managed guest feedback effectively, implementing necessary changes for continuous improvement.
Trainee in Guest Relation Executive (Front office department)
Fortune Hotel the South Park
07.2017 - 02.2018
- Shadowed senior team members to learn all related jobs and tasks.
- Supported organizational objectives with help from existing employees.
Education
Graduate -
Rajiv Gandhi University Of Health Science Kerala
Higher Secondary Education -
Mount Crest Academy
Secondary School Examination Certificate -
Hotel and hospitality business management(Diploma) -
Women's ITI ramankulangara kollam Kerala
01.2019
Skills
- Communication
- Problem Solving
- Decision Making
- Leadership
- Multitasking
- Time Management
Maritalstatus
Single
Fathername
Ashok Kumar
Age
25 Yrs.
Personal Information
- Passport Number: T9920136
- Passport Date Of Issue: 11/14/19
- Passport Place Of Issue: Trivandrum
- Passport Expiry Date: 11/13/29
- Date of Birth: 11/10/99
- Nationality: Indian
Religion
Anglo Indian Christian
Languagesknown
- English
- Malayalam
- Tamil
Hobbies and Interests
- Outdoor Activities
- Team Work
- Reading
Disclaimer
I hereby declare that all of the above details are correct to the best of my knowledge and belief.
Timeline
HR
Techrista Systems pvt limited
04.2022 - 01.2023
Guest Relation Executive
Hotel Udupi International
05.2020 - 09.2021
Tell caller
The Travancore Heritage
08.2019 - 02.2020
Guest Relation Executive
Nani Hotel and Resorts
05.2018 - 06.2019
Trainee in Guest Relation Executive (Front office department)
Fortune Hotel the South Park
07.2017 - 02.2018
CMO cum Team Leader
Irons Technology Pvt Ltd
Graduate -
Rajiv Gandhi University Of Health Science Kerala
Higher Secondary Education -
Mount Crest Academy
Secondary School Examination Certificate -
Hotel and hospitality business management(Diploma) -
Women's ITI ramankulangara kollam Kerala
Similar Profiles
YASH CHOUNDIYEYASH CHOUNDIYE
Technical Executive at Samrat Irons Pvt. Ltd.Technical Executive at Samrat Irons Pvt. Ltd.
Daisia HubbardDaisia Hubbard
Horseback Riding Instructor and Admin. Assistant at In The Irons Equestrian CenterHorseback Riding Instructor and Admin. Assistant at In The Irons Equestrian Center
Shaun IronsShaun Irons
Real Estate Appraiser at Irons Appraisal ServicesReal Estate Appraiser at Irons Appraisal Services
NEHA RANINEHA RANI
Front Office Shift Leader at HOTEL CITYMAX BARDUBAIFront Office Shift Leader at HOTEL CITYMAX BARDUBAI
Muhammed FayizMuhammed Fayiz
Audit Senior at EY Global & Delivery Services, KochiAudit Senior at EY Global & Delivery Services, Kochi