CATHOLINE ROSE S

• Company Overview: Karma Group is based in the hospitality industry and is an international resort company.
  Interacting with customers through online channels to address inquiries, concerns, and feedback.
  Customers' queries are to be provided with end-to-end resolution, and customers' requirements are to be processed effectively and modified as per the customers' requirements in case of any.
  Extracted potential leads from multiple platforms, and verified and qualified the leads.
  Maintained and organized daily lead logs, including lead source, contact details, interest level, and follow-up status.
  Presented reports to the sales and marketing team, with actionable insights to refine outreach and follow-up strategies.
  Supported monthly reviews by submitting consolidated performance summaries and recommendations for improvement.

Company Overview: Glance Digital Experience Private Limited operates as a content discovery platform, assisting in developing digital content for various client projects.
Organized project files and resources for easy access by team members.

Kept detailed and accurate records of all activities performed during the internship for efficient tracking and reporting.

Created and managed engaging content for live shows and products across platforms, boosting audience interaction and engagement.

Performed precise and timely data entry for daily live shows, maintaining consistency and compliance with company standards.

Organized project files and resources for easy access by team members.