Cathrine Esthar
Coimbatore
Summary
Strategic Executive brings expansive experience overseeing telesales operations and growth. Supports lead pipeline with thorough product knowledge and catered recommendations. Develops high-performing teams in alignment with corporate objectives. Confident Telemarketer brings expert communication skills and flexibility to handle diverse customers and assignments. Never shies away from any conversation and consistently meets targets. Reliable in following scripts and overcoming objections. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Telesales Executive
Hermatic Business Solution
Coimbatore
03.2022 - 04.2023
- Answered incoming calls from potential customers and addressed their inquiries.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Provided detailed product information and educated customers on features, advantages, and benefits of products or services.
Education
Bachelor of Arts - English Language And Literature
Bharathiyar University
Coimbatore07-2017
Skills
- Follow-up calls
- Sales Strategies
- Upselling products
- Closing sales
- Performance Tracking
- Cold-calling
- Cross-selling services
- Target Achievement
- Customer Targeting
- Product Descriptions
- Marketing Strategies
- Active Listening
- Customer Inquiry and Response
- Customer Service
- Outbound Calling
- Time Management
- Inbound and outbound calls
- Customer Engagement
- Multitasking
- Appointment Scheduling
- Problem-solving aptitude
- Call Management
- Data Entry
- Team Collaboration
Languages
Tamil
First Language
English
Beginner
A1
Malayalam
Beginner
A1
Affiliations
- Reading Books
- Listening to Musics
- Playing Shuttle
Timeline
Telesales Executive
Hermatic Business Solution
03.2022 - 04.2023
Bachelor of Arts - English Language And Literature
Bharathiyar University
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