APOORVA TRIVEDI

Responsibilities

• Designed future state processes and implemented migration of enterprise-wide IT ticketing system for $40bn US based telco player
• Created detailed pricing models for ERP transformation across quote to cash and order management vertical, improving its efficiency by 230%
• Transformed organization-wide value-chain and optimized end-to-end customer journeys to improve customer acquisition by over 20%
• Developed go-to market strategy and strategy roadmap for 5 years for new market opportunity in executive coaching space for startup
• Led vendor assessment and down-selection for IT spend optimization of world’s 5th largest auto-maker, reducing their spend by 10-12Mn$

Achievements

• Received outstanding achievement award for documenting requirements for most critical areas of client leading to $50mn opportunity
• Received SPOT award for managing multiple stakeholders & excellence in work for vendor assessment, costing and selection project

• Created initial Product requirement document for Azure Cloud platform-based product to address USD 900mn opportunity
• Identified target segment by conducting gap analysis through primary research across cross-functional teams, sellers & partners
• Conducted market analysis, benchmarking and primary research including CXO interviews to identify product enhancement opportunities

• Conducted E2E product development for 200+ EV Buses including first commercial electric bus launched in Indian environment
• Created dashboards for internal teams based on vehicle monitoring parameters derived through real-time data analysis using MATLAB
• Conducted data analysis and created daily reports for 60 state transport buses to optimize energy efficiency of electric powertrain