Cecilia Sagel
Indianapolis
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Arthurs Garden Deli
07.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Studio Art + Design + Creative Media Entertainment
Butler University
Indianapolis, IN05.2026
Associate of Arts - Fine Arts
Sauk Valley Community College
Sterling, IL12.2023
Certificate - Digital Arts
Sauk Valley Community College
12.2023
High School Diploma -
Newman Central Catholic High School
Sterling, IL05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Menu memorization
- Food running
- Service prioritization
- Team collaboration
- Sales expertise
- Food safety practices
Timeline
Server
Arthurs Garden Deli
07.2021 - 08.2024
Bachelor of Arts - Studio Art + Design + Creative Media Entertainment
Butler University
Associate of Arts - Fine Arts
Sauk Valley Community College
Certificate - Digital Arts
Sauk Valley Community College
High School Diploma -
Newman Central Catholic High School
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