Kashif Ahmed

Business Planning and Operations :

• Complete ownership of business planning, resource planning and management.
• Currently working on AOP revenue model strategy and deliverables for FY 2022-23 with a vision to grow 2X from FY 2021-22.
• Identify business problems and solutions of the same and work for improvements.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
• Controlled costs and optimized spending via restructuring of budget for sales.
• Compiled data highlighting key metrics to report information, determine trends and identify methods for improving results.
• Raised performance in areas of sales and operations by identifying and targeting areas in need of improvement.
• Reduced costs, managed schedules and performed risk analysis to improve overall profitability.

Retention and Insights :

• Strategizing and Improvising year on year student retention for organization with a goal to surpass previous retention benchmarks.
• Taking organizations retention percentages from 51.08% in FY 2019-2020 to 52.15% in FY 2020-2021.
• Coordinating with training, academic team and sales team to improve sales team pitch, efficiency and setting up a quicker student grievance addressing mechanisms to improve retention percentages.

Lead Pricing and Control :

• Formulated course prices by computing CM1, CM2 and margins.
• Formulated logic for student auto enrollment product which enabled the sales team to enroll students after applying discounts beyond MRP.
• Prepared a standard rate chart which was utilized by sales team while pitching prices to the users.
• Planning price rebates basis seasonality and strategically controlling rebates post season and planning again for upcoming season.
• Lucrative discounts and prizes to maximize enrollments.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Drove operational improvements which resulted in savings and improved profit margins.

Other Initiatives :

• Scaling up of Inbound business channel.
• Actively contributing towards preparing a business case for a Referral product.
• Resolved problems and improved operation process.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Developed and maintained courteous and effective working relationships.