Chaitanya Kulkarni
Pune
Summary
Experienced in US mortgage processes with a focus on customer satisfaction, resolving issues through knowledgeable service. Demonstrated ability to support colleagues in a collaborative environment while maintaining high standards of client interaction, both in-person and via phone. Skilled in processing, closing, and conducting decline underwriting quality control, ensuring compliance and accuracy throughout the mortgage lifecycle.
Overview
5
5
years of professional experience
Work History
US Mortgage
Mphasis
Pune
12.2019 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Computational Science
Collage of Computer Science
Pune10-2013
Skills
- Processing
- Closing
- Decline Underwriting QC
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Timeline
US Mortgage
Mphasis
12.2019 - Current
Bachelor of Science - Computational Science
Collage of Computer Science