Summary
Overview
Work History
Education
Skills
Certification
Honorsandawards
Timeline
Generic
Chaitanya Ravisankar

Chaitanya Ravisankar

Chennai,TN

Summary

Technically proficient and driven individual with a passion for leveraging data to drive business outcomes in AI, ML, and Cloud Data Analytics. With a BTech from VIT Vellore, I possess a strong foundation in database management, programming logic, and operating systems. Currently serving as a Data Analyst and ML Engineer at Tata Consultancy Services in the Predictive Office for H&M, I am focused on delivering scalable predictive solutions to support business needs. I have done a Post Graduate Program in Management (Operations & Analytics) at Great Lakes Institute of Management, Chennai, and pursuing an Advanced Certification in Data Science & Artificial Intelligence from IIT Madras. My expertise spans cloud-integrated platforms such as AWS-hosted analytics and Zoho Creator, further honed by hands-on experience in project engagements involving healthcare management dashboards, cloud migration, and application reengineering using Azure microservices. I am committed to staying at the forefront of technological advancements, and I believe my technical skills, hands-on experience, and passion for data-driven decision-making make me well-suited for a challenging role in AI, ML, and Cloud Data Analytics.

Overview

4
4
years of professional experience
9
9
years of post-secondary education
3
3
Certifications

Work History

Assistant System Engineer

Tata Consultancy Services
09.2021 - Current
  • Data Analyst & ML Engineer, Predictive Office, H&M (June 2022 – Present)
  • Serving as part of the Predictive Office, a specialized executive team focused on delivering predictive solutions for H&M's enterprise as an ML Engineer and Data Analyst
  • ML Engineer Role:
  • Contributed to developing a scalable and customizable Robotic Process Automation (RPA) prototype as part of an enterprise-wide Event Management solution to improve incident resolution through predictive decision-making and proactive resolution efforts
  • The initial MVP reduced manual effort in handling over 1,000 network gateway incidents per month at the store level, using UiPath
  • Successfully led the end-to-end implementation of MVP 2, achieving high-volume alert resolution (10,000+ alerts per month) through proactive handling of access point offline issues at the store level
  • This solution mitigated sales disruption caused by HP device firmware issues and was implemented using the State Machine Framework and Parallel Processing in UiPath
  • Implemented MVP 4 for Integrated Incident Suppression (Grouping & Correlation) for Store Network Areas, resulting in 40% noise reduction and eliminating over 1,000 duplicate incidents per month
  • This enhanced the visibility of unstable network devices and nodes, significantly improving operational efficiency
  • Data Analyst Role:
  • Conducted exploratory data analysis (EDA) on ServiceNow alerts and incidents to impact the solution definition for event management across multiple H&M business technology domains
  • Performed in-depth analysis to estimate the performance metrics of the Event Management MVP 2 for API rate limits in ServiceNow
  • Key objectives included the frequency distribution of alert occurrences over 5-minute intervals for three months, alert-to-incident conversion rates, and counts of auto-closed alerts
  • Provided business analysis of Warehouse Management System (WMS) operations to identify sales-impacting areas and calculate the average cost-to-company (CTC) due to warehouse downtime
  • Successfully developed and deployed a Sales Data Transformation Pipeline using Azure SaaS, which transformed daily shop reports from Diebold POS systems across 25 countries and 30+ languages into the Splunk platform
  • This solution led to improved priority accounting issue resolution for H&M Finance
  • Implemented and documented Phase 1 of the Sales Data Flow solution, involving the migration and transformation of daily shop reports from Diebold POS systems across 6+ countries and 12+ languages to the Data Store and Observability platform in Splunk
  • This was accomplished using the Language Understanding and Processing Microservice in Azure Form Recognizer and serverless components built on Python Azure Functions

Cloud Data Engineer, Cloud Migration and MFDM Team

H&M
12.2021 - 06.2022
  • Developed cloud migration and reengineering solutions for H&M Sweden using Microsoft Azure microservices, Azure Data Factory, Azure Function Apps, Azure Cognitive Services, Azure DevOps CI/CD, and enhanced the EDIM2 Tax & Archival Application using React Hooks, Redux, and software quality management tools like SonarQube and SonarLint
  • Also conducted vulnerability testing with WhiteSource-Mend
  • Planned, developed, and implemented the Planning, Marketing, and Invoice Solution for H&M's BT Finance unit
  • This solution involved reengineering console applications, data migration, and transforming on-premises sales invoice data, with a proof of concept (POC) developed using Azure Data Factory Microservices
  • Received Beyond-Performance and On-the-Spot Awards for outstanding contributions to the Planning, Marketing, and Invoice Solution
  • Recognized for Performance Excellence for my contributions to the Event Management Solution

Product Development Engineer

Tenxhealth Technologies
01.2021 - 08.2021
  • Developed a Hospital Operations System utilizing ZOHO Analytics, IoT, wireless/cloud technologies, and Python
  • The system resulted in improved efficiency and decision-making capabilities for MGM Healthcare and Velammal Hospitals
  • Awarded the ZOHO Tech Star Award in Healthcare 2021, among 150+ global nominations, for the impact and success of the Hospital Operations System project

Education

PGPM - Operations & Analytics

Great Lakes Institute of Management
01.2022 - 01.2024

Advanced Certification - Data Science & Artificial Intelligence

IIT Madras
01.2022 - Current

BTech - Computer Science – Bioinformatics

Vellore Institute of Technology (VIT)
01.2017 - 01.2021

Skills

Python

Certification

Coursera Certification: HTML, CSS, and JavaScript for Web Development

Honorsandawards

  • Learning Star Award (TCS), 12/01/21, Recognized for outstanding performance in learning and development initiatives.
  • Retail Business Unit Winner -TCS Innovista (Intelligent Event Management Framework)
  • ZOHO Tech Star Award in Healthcare, 2021, Awarded for impactful contributions to healthcare IT solutions.


Timeline

PGPM - Operations & Analytics

Great Lakes Institute of Management
01.2022 - 01.2024

Advanced Certification - Data Science & Artificial Intelligence

IIT Madras
01.2022 - Current

Cloud Data Engineer, Cloud Migration and MFDM Team

H&M
12.2021 - 06.2022

Assistant System Engineer

Tata Consultancy Services
09.2021 - Current

Product Development Engineer

Tenxhealth Technologies
01.2021 - 08.2021

BTech - Computer Science – Bioinformatics

Vellore Institute of Technology (VIT)
01.2017 - 01.2021
Chaitanya Ravisankar