CHAITHRA B V
Mattanavile
Summary
Dedicated and adaptable professional with 3+ years of experience in production and quality processes at TVS Motor Company and customer service expertise at Bangalore One. Skilled in team collaboration, process improvement, and defect control, with a strong ability to learn quickly and adapt to new environments.
Overview
7
7
years of professional experience
Work History
KYC Associate
Karnataka Bank
03.2025 - Current
- Delivered exceptional customer service, resolving inquiries and issues efficiently.
- Assisted in processing transactions accurately while adhering to compliance regulations.
- Maintained updated knowledge of banking products to provide tailored solutions to clients.
Associate
Bangalore One
04.2023 - 12.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
NEEM Trainee
TVS MOTOR COMPANY MYSORE
03.2018 - 03.2022
- Worked on engine assembly (head assembly) ensuring quality and defect-free production.
- Led small teams for training, product awareness, and daily production activities.
- Maintained and implemented 5S, TPM, QMS, 3R, TMOS standards for process excellence.
- Monitored production vs. planning and introduced Kaizens for continuous improvement.
- Conducted defect analysis and corrective actions for quality enhancement.
Education
Diploma -
Govt Polytechnic
KR Pet01-2018
SSLC -
Govt. High School
Mattanavile01-2013
Skills
- Fast learning, adaptability to new environment
- Sense of responsibility, punctual and hard working
- Enthusiastic, good team worker and open to new and creative ideas
- Ability to take initiative and work independently or as part of a group
- Excellent analytical, problem solving skills and a self-starter
- Good computer skills including general Microsoft applications and e-mail
- MS Office (Word, Excel)
- Time management
- Team collaboration
- Attention to detail
PERSONAL PROFILE:
Language known: Kannada, English
AREA OF INTREST:
- Quality Assurance.
- Production.
- Plant maintenance.
- Team leading
Hobbies and Interests
Participating in cultural activities, Sports, Interests on my own asset,….
Timeline
KYC Associate
Karnataka Bank
03.2025 - Current
Associate
Bangalore One
04.2023 - 12.2024
NEEM Trainee
TVS MOTOR COMPANY MYSORE
03.2018 - 03.2022
Diploma -
Govt Polytechnic
SSLC -
Govt. High School
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