Chaithra R G

• Proficiently utilized Microsoft Word and Excel to create and manage documents and data. Developed complex spreadsheets in Excel for data analysis and reporting.
• Calculated TDS for employee salaries, ensuring timely compliance with tax regulations.
• Managed timely processing of statutory payments to ensure compliance.
• Entered financial transactions in Tally to maintain accurate records.

Managing monthly disbursement of vendor payments.

Salary computation for employees.

Preparation and management of employee attendance and payslips.

Organizing maintenance and distribution of statutory requirements

Facilitated administrative functions to enhance office operations and improve workflow efficiency.

Managed incoming calls, screening and prioritizing inquiries for CEO appointments, ensuring prompt and effective responses to all callers.

Coordinated meetings for the CEO and other executives.

Prepare draft correspondences as advised by the CEO.

Manage the calendar, appointments of the CEO, organize travel plans, and book travel for the CEO and other officers.

Process advance travel claims, bills, prepare expense reports, and keep track of the reimbursement of claims.

Fixing appointments for the CEO and scheduling meetings with visitors

Organized board files and assisted company secretary during meetings to ensure smooth operations.

Supported HR processes by organizing employee documents and maintaining accurate records.

Supporting company secretary functions and record management

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Executed targeted sales strategies that effectively promoted banking products and services.

Established lasting client relationships that enhanced customer satisfaction and retention.

Used a consultative sales approach to understand and meet customer needs.

Assisted clients throughout the sales process, and provided after-sales support to assess satisfaction and resolve problems.

Managed customer inquiries, delivering accurate information and resolving issues to ensure client satisfaction.

Collaborated with team members to achieve monthly sales targets consistently.

Conducted product presentations and demonstrations to educate clients on financial solutions.

Used CRM software to record customer interactions and track general sales activities for review and follow-up.

Implemented feedback mechanisms to enhance service delivery and operational efficiency.

Improved product offerings by gathering customer feedback and working closely with the product development team.