Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chaitra N

Chaitra N

SQL Server Database Administrator
Bangalore

Summary

Dynamic SQL DBA with 5.1 years of experience in SQL Server administration showcasing robust problem-solving skills. Excelled in high-stakes environments, significantly enhancing system reliability and efficiency. Demonstrated exceptional technical proficiency and collaborative teamwork.

Overview

9
9
years of professional experience

Work History

SQL DBA

NUWARE SYSTEMS LLP
10.2021 - Current
  • Took care of SQL Server patching ensuring the SQL Servers are not vulnerable for security threats and bugs.
  • Ensuring the maintenance Jobs like (Backups,Index maintenance, Update Statistics, Integrity Checks) are completed successfully and fixing any failures.
  • Worked on blocking and deadlock scenarios.
  • Creation of new user databases as requested by app team.
  • Creation of Windows and SQL Authentication Logins, creation of users and assigning database role permissions.
  • Performing deployments by executing the DDL/DML scripts shared by Application teams.
  • Decommissioning old databases and SQL Server Instances which are no longer required.
  • Have basic level understanding of HA/DR solutions(clustering, mirroring, log shipping, always ON AG and replication.
  • Checking for any SQL related alerts and worked on issues related to SQL Server Service down, windows server down and also collaborate with windows team for fixing issues with server.
  • Worked on database corruption scenarios.
  • Pro active capacity analysis for critical storage systems.
  • Extensively handled resolving high priority issues like P2 outages that involved deep dive analysis.

Associate

Trigent Software Ltd
07.2017 - 05.2018
  • Supported Accenture project as a SQL Server DBA.
  • Installing and configuring SQL Servers of all flavours(2008R2/2012/2014/2016/2019).
  • Applying SQL Server patches for standalone as well as clustered instances.
  • Scheduling and managing maintenance jobs(index rebuild, update statistics, backups and integrity checks) in SQL server.
  • Creating logins, users and fixing Orphan user scenario.
  • Performing adhoc backup and restore activities.
  • Have understanding of concepts mirroring, log shipping, always on, clustering.

Technical Support L1/Tier 1

INFOSYS BPO LTD
11.2015 - 06.2017


  • Ticket logging and closing with Remedy Tool.
  • Managing and Monitoring Network and co-ordinating with vendor.
  • Configuring and troubleshooting Microsoft outlook 2013/2016.
  • Manage system installation and implementation.
  • Handling various kinds of incidence logged by the user & provides them a support on their logged incidence about Desktops, Laptops, Antivirus software’s.
  • Proficient in handling escalated issues and providing L1 Tier of support to the end user.
  • Supported customers with basic technical support for current and past software releases.
  • Assisted clients with general support for hardware, peripherals, network connections, and external software.
  • Escalated help desk tickets to Level 2 / Tier 2 support when outside the scope of L1/T1 technician support.

Education

Bachelor Of Computer Applications - Bachelor of Computer Applications

SJRC
Bangalore
05.2015

Skills

    SQL Server 2008R2/2012/2014/2016/2019 Administration

    High Availability, Disaster Recovery

    SQL Server Migration Expertise

    Installation, Patching & Decommission

Timeline

SQL DBA

NUWARE SYSTEMS LLP
10.2021 - Current

Associate

Trigent Software Ltd
07.2017 - 05.2018

Technical Support L1/Tier 1

INFOSYS BPO LTD
11.2015 - 06.2017

Bachelor Of Computer Applications - Bachelor of Computer Applications

SJRC

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