Chaitra Poojary
Senior Analyst
Mumbai,MH
Summary
Results-focused professional with deep understanding of business, exceptional teamwork, decision making, and communication skills. Over 10 years of experience working on projects and handling daily operational requests. Exceptional technical understanding to meet project deadlines.
Overview
11
11
years of professional experience
Work History
Senior Analyst
Willis Towers Watson
02.2016 - Current
- Handled daily tasks, submissions, and payments for 16 or more business units.
- Enhanced team productivity by streamlining the Aerospace business unit's workflow by constantly connecting with Relationship Managers, Leaders, SMEs, and Account Handlers.
- Trained and mentored junior analysts, fostering professional development while enhancing overall team performance.
- Performed internal audits within the team to achieve organizational objectives, ensuring compliance with the process.
- Analyzed complex policies to identify root causes of problems, and recommend corrective actions.
- Created and maintained SOPs to ensure consistency and efficiency, thus implementing them to streamline the process, resulting in improved productivity.
- Helped develop an indexing macro, thus reducing manual effort by 55% and saving considerable time for the team.
Transaction Processing Associate
Accenture Solutions Pvt.Ltd
04.2014 - 12.2015
- Received requests to process financial transactions, such as invoicing, refunds, terminations, and transfers among multiple accounts.
- Trained new associates in processes and procedures answering questions and providing guidance.
- Investigated and resolved inquiries with billing and invoicing.
Education
Bachelor of Commerce -
S.I.E.S College of Arts, Science And Commerce
Mumbai, India 04.2001 -
Skills
Decision-making
Root-cause analysis
Attention to detail
Verbal and written communication
Stakeholder communication
Timeline
Senior Analyst
Willis Towers Watson
02.2016 - Current
Transaction Processing Associate
Accenture Solutions Pvt.Ltd
04.2014 - 12.2015
Bachelor of Commerce -
S.I.E.S College of Arts, Science And Commerce
04.2001 -