Chaitrali Gaware
Kalyan
Summary
Currently an Assistant Restaurant Manager position at Pop Tate's - Yellow Banana Foods Pvt. Ltd. with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Assistant Restaurant Manager
Yellow Banana Foods Pvt. Ltd.
2 2024 - Current
- Currently an Assistant Restaurant Manager position at Pop Tate's - Yellow Banana Foods Pvt Ltd
- With a proven track record in restaurant operations, customer service, staff management, and store management, I am excited about the opportunity to contribute to your team
- Throughout my career, I have consistently demonstrated my ability to oversee staff, manage shifts, and maintain high standards of service quality
- My experience in inventory and product management, as well as Daily Sales Report (DSR) management, equips me to efficiently handle the operational aspects of the restaurant to ensure smooth functioning and profitability
- I am passionate about creating an exceptional dining experience for customers and am dedicated to enhancing the overall success of restaurant
- Conducted weekly team meetings to discuss performance issues and provide feedback
- Ordered restaurant and liquor supplies from vendors as needed while staying within budget guidelines
- Inspected dining room area regularly for cleanliness and adherence to safety standards
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control
- Established policies for cash handling procedures to maximize security measures
- Performed regular maintenance checks on equipment to ensure proper functioning
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees
- Managed accounts payable, accounts receivable and payroll
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
- Delegated work to staff, setting priorities and goals.
- Managed team of up to [Number] restaurant staff, maintaining exceptional customer service and quality standards
Outlet Manager
Lite Bite Travel Foods Pvt. Ltd.
01.2022 - 12.2023
- During my time as an Outlet Manager at Lite Bite Travel Foods Pvt Ltd
- With strong interpersonal communication skills, I effectively interacted with customers, addressed their inquiries, and resolved any issues or concerns
- Additionally, I demonstrated my ability to maintain quality parameters for the outlet, ensuring customer satisfaction
- Past accomplishments include consistently achieving quality check scores above 95%
- Daily and Monthly Stock management for outlet
- Control on spoilage by Inventory management
- Shift Management of staff.
Team Member
Lite Bite Foods Pvt. Ltd.
02.2018 - 03.2020
- During my time as a team member/cashier at Lite Bite Travel Foods Pvt Ltd
- I provided excellent customer service and efficiently handled cash transactions
- I operated the cash counter, accurately processed payments, and ensured that customers received the correct change
- With my strong interpersonal communication skills, I effectively interacted with customers, addressed their inquiries, and resolved any issues or concerns
- Additionally, I demonstrated my ability to maintain quality parameters for the outlet, ensuring customer satisfaction
- I also received the employee of the month award for my outstanding performance
- I have successfully implemented FIFO and FEFO methods, suggestive selling techniques, and inventory management strategies
- My past accomplishments include consistently achieving quality check scores above 95% and receiving the Employee of the Month award.
Education
Sanitary Inspector's Diploma -
All India Institute of Local-Self Government Mumbai
PuneHSC -
Pune University Pune
PuneSSC -
Pune University
PuneSkills
Effective Time Management
Cash Handling
Sanitation Procedures
Inventory and Product Management
Staff Grooming
Conflict Resolution
Staff Management
DSR Management(Daily Sales Report)
Store Management
Shift Management
Customer Relationship Management
Training and mentoring
POS system knowledge
Opening and closing procedures
Payroll Administration
Restaurant Operations
Liquor and beverage knowledge
Managing Reservations and Large Parties
Timeline
Outlet Manager
Lite Bite Travel Foods Pvt. Ltd.
01.2022 - 12.2023
Team Member
Lite Bite Foods Pvt. Ltd.
02.2018 - 03.2020
Assistant Restaurant Manager
Yellow Banana Foods Pvt. Ltd.
2 2024 - Current
Sanitary Inspector's Diploma -
All India Institute of Local-Self Government Mumbai
HSC -
Pune University Pune
SSC -
Pune University
Personal Information
- Nationality: Indian
Personal Information
- Date of Birth: 08/23/92
- Nationality: Indian