CHAKALI SUDHAKAR
Ramasamudram, Chittoor
Summary
Intend to work in an environment that enhances my skills & motivates me to utilize my potential to the fullest extent to contribute to the company both individually as well as a team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager: Grade : CM
INDUSIND BANK LIMITED
08.2023 - Current
- Directed branch operations, ensuring compliance with regulatory guidelines and internal policies.
- Mentored staff, fostering professional development and enhancing team performance.
- Analyzed financial data to identify trends, optimizing service delivery and product offerings.
- Implemented strategic initiatives to improve customer satisfaction and retention rates.
- Streamlined workflows, enhancing operational efficiency and reducing processing times.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
DEPUTY MANAGER
KOTAK MAHINDRA LIFE INSURANCE CO LTD
03.2022 - 06.2023
- SALES AND SERVICE- Service to Existing customer and Cross Selling Life insurance Products to new customer with support of Branch banking staff.
RELATIONSHIP MANAGER | DEPUTY MANAGER
FINCARE SMALL FINANCE BANK LTD
09.2021 - 03.2022
- SALES AND SERVICE - CASA, FD, LIFE INSURANCE, GENERAL INSURANCE, JEWEL LOANS, HEALTH INSURANCE, SIP, FIXED DEPOSITS & TERM DEPOSITS. Maintaining portfolio customers, cross selling multiple products to one customer. Conducting meeting with HNI Customers.
ASSISTANT MANAGER-SALES AND SERVICE
Kotak Mahindra Bank LTD
06.2018 - 01.2021
- Sales- Using SIEBEL SOFTWARE for opening accounts and Service requests maintaining TAT. Opening new accounts like Saving accounts, Current accounts, Deepening, Privy Accounts and GI, TD, RD, TASC, TPP products Life insurance, Mutual fund(SIP), Auto loans.
CASHIER –OPERATIONS DEPT
SAMRUDHA JEEVAN M S M P CO-OPERATIVE SOCIETY LTD
01.2015 - 04.2017
- OPERATIONS- Teller Operations.
Guru Manoj & CO
07.2013 - 01.2015
Education
B.Com - undefined
Sri Venkateswara University
ThirupathiSkills
- Customer services
- Product Promotions
- Indent Management
Languages
English
Telugu
Hindi
Kannada
Certification
IRDAI
NISM
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief. Testimonials in support will be presented as and when required. Date: Place: Yours Faithfully (C SUDHAKAR)
Timeline
Branch Manager: Grade : CM
INDUSIND BANK LIMITED
08.2023 - Current
DEPUTY MANAGER
KOTAK MAHINDRA LIFE INSURANCE CO LTD
03.2022 - 06.2023
RELATIONSHIP MANAGER | DEPUTY MANAGER
FINCARE SMALL FINANCE BANK LTD
09.2021 - 03.2022
ASSISTANT MANAGER-SALES AND SERVICE
Kotak Mahindra Bank LTD
06.2018 - 01.2021
CASHIER –OPERATIONS DEPT
SAMRUDHA JEEVAN M S M P CO-OPERATIVE SOCIETY LTD
01.2015 - 04.2017
Guru Manoj & CO
07.2013 - 01.2015
B.Com - undefined
Sri Venkateswara University