Chakri Reddypogu

Supply Chain Management | WESTPAC

• Worked as a Coupa Support Consultant in the Supply Chain Management unit at WESTPAC Banking Corporation.
• Streamlined and optimized the management of Coupa's configuration items including COA, custom fields, content groups, and forms.
• Proficient knowledge of the commodities, various Master Data (User, Supplier, Lookup values), and Transactional Data (Receipts, Invoices).
• Monitoring the tasks, incidents, and providing the resolutions within the SLA.
• Diligently exposed to problem management in the team, identifying and fixing bugs as per the business process.
• Managed test case execution and configuration change implementation on Charm for Coupa using change requests, while also drafting Impact Analysis and Test Completion Reports.
• Performed functional testing for positive flow and helping clients in UAT to verify software quality.
• Tools exploited: ServiceNow, JIRA Board, Confluence.

Procurement | Equans

• Expertise in creation of PR-POs, invoices, and resolving invoices.
• Worked closely with the creation of bulk users, custom roles, updating of roles & permissions, approval chains, submission blockers, importing multi-catalog DUNS and items, exporting various data, lookups, data migration, delegation and user reassignments, contracts, and Coupa releases.
• Maintained documentation regarding all changes made to the server environment ensuring full compliance.