Chamkaur Singh
Ludhiana
Summary
Dynamic sales professional with a proven track record at TCYonline India, adept in operations management and negotiation. Excelled in boosting sales growth and fostering customer relationships, achieving impressive sales targets. Skilled in CRM and strategic planning, consistently enhancing customer satisfaction and service excellence.
Overview
11
11
years of professional experience
Work History
Assistant Manager of Overseas Sales
TCYonline India
06.2021 - Current
- Lead overseas sales initiatives for product test preparation solutions.
- Achieved monthly sales targets through effective outbound sales strategies.
- Developed client consultation processes and identified operational gaps.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Process making for the client
Senior Sales
I3indya Technologies
04.2017 - 06.2019
- Conducted student counseling and managed workshops and internships across India.
- Handled client relationships primarily with schools and colleges, negotiating workshop pricing and managing MOUs.
- Oversaw logistics for training sessions and materials.
Operation Executive
Foodpanda
06.2015 - 05.2016
- Managed order processing for canceled orders across India.
- Diagnosed cancellation issues, resolved problems, and converted cancellations to normal orders.
- Maintained high call quality and achieved monthly operational targets.
Senior Sales Executive
Tech Live Connect
03.2014 - 03.2015
- Achieved sales targets of $5-8k USD for USA and Canada clients.
- Upgrading sales
Sales Executive
HAXCAD
07.2013 - 02.2014
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed sales for USA and Canada clients, achieving targets of $3-5k USD.
Education
Kendriya Vidyalaya Baddowal Cantt
Ludhiana, IndiaKendriya Vidyalaya Pathankot
PunjabKendriya Vidyalaya Talbehat
Uttar PradeshArmy School
Dehradun, IndiaSkills
- Sales monitoring
- Operations Management
- Negotiation
- Product and service knowledge
- Business development understanding
- Closing oversight
- Customer service and satisfaction
- Consulting
- Customer Relationship Management (CRM)
- Orientating and training
- Strategic Planning
- Policy administration
- Sales Growth
- Customer Relations
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Punjabi
Upper intermediate (B2)
Timeline
Assistant Manager of Overseas Sales
TCYonline India
06.2021 - Current
Senior Sales
I3indya Technologies
04.2017 - 06.2019
Operation Executive
Foodpanda
06.2015 - 05.2016
Senior Sales Executive
Tech Live Connect
03.2014 - 03.2015
Sales Executive
HAXCAD
07.2013 - 02.2014
Kendriya Vidyalaya Baddowal Cantt
Kendriya Vidyalaya Pathankot
Kendriya Vidyalaya Talbehat
Army School
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