Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Chanchal Dutta

Chanchal Dutta

Bengaluru

Summary

Results-oriented Senior Technical Program Manager offering experience managing Agile projects. A motivating People leader skilled in managing associates to create innovative business solutions. Proven to drive results through processes

Overview

14
14
years of professional experience
1
1
Certification

Work History

Technical Program Manager | Program Management

Visa
BANGALORE
08.2022 - Current
  • - Led and managed 5+ cross-functional programs, aligning with organizational goals and objectives.
  • - Developed program strategies, roadmaps, and execution plans to ensure successful delivery of projects.
  • - Collaborated closely with stakeholders to define program scope, deliverables, and success metrics.
  • - Established and maintained effective communication channels to keep stakeholders informed about program status and updates.
  • - Oversaw program budgets, tracked expenditures, and implemented cost-saving measures where possible.
  • - Managed and mentored a team of 7 project managers, providing guidance and support to ensure project success.
  • - Identified and mitigated program risks, making data-driven decisions to prevent and address potential issues.
  • - Implemented program management best practices, tools, and methodologies to improve efficiency and effectiveness.
  • - Facilitated regular program reviews and reporting sessions for senior leadership.

Manager - Projects | PM and RTE

Cognizant
Bengaluru
04.2021 - 07.2022
  • Collaborated with cross-functional teams to define project scope, objectives, and deliverables.
  • Developed detailed project plans, including schedules, resource allocation, and risk management strategies.
  • Coordinated with stakeholders to ensure alignment and timely decision-making throughout project lifecycle.
  • Developed and implemented release management processes and procedures to ensure smooth and efficient software releases, resulting in a 20% improvement in release cycle time.
  • Coordinated cross-functional teams including development, QA, operations, and product management to plan and execute release activities according to schedule and quality standards.
  • Established and maintained release calendars, tracking release milestones and dependencies to mitigate risks and resolve conflicts proactively.
  • Implemented release automation tools and scripts to streamline deployment processes, reducing manual effort by 30% and improving deployment accuracy.
  • Conducted post-release reviews and retrospectives to identify areas for improvement and implement corrective actions, leading to enhanced release quality and customer satisfaction.

Lead Consultant | Dev Ops Manager

Discover Financial Services
Chicago
02.2020 - 03.2021
  • Led a team of DevOps engineers responsible for designing, implementing, and maintaining continuous integration and deployment pipelines using tools such as Jenkins, GitLab CI/CD, etc
  • Implemented infrastructure as code (IaC) practices using tools like Terraform and Ansible, resulting in a 30% reduction in deployment time and increased infrastructure reliability.
  • Orchestrated migration of on-premises infrastructure to AWS cloud, optimizing resource utilization
  • Collaborated with development teams to integrate automated testing into CI/CD pipelines, resulting in a 40% reduction in time-to-market for new features.
  • Established monitoring and alerting systems using ELK stack and Prometheus, enabling proactive identification and resolution of system issues.

Dev Ops Consultant (Project Lead) | Data Warehouse

Atos Syntel
Chicago
11.2012 - 01.2019
  • As a seasoned project leader, have successfully navigated team(s) through every stage of the SDLC, delivering top-quality projects within strict time constraints. The expertise has been applied across a range of domains, including Insurance, Banking.
  • One of the proudest achievements was architecting an award-winning Legacy Modernization solution for Allstate, a US-based Insurance Client. This project had a major impact on the client's revenue, with first-year ROI exceeding $5 million.
  • Automated deployment processes using Docker and Kubernetes, reducing manual intervention by 70% and improving deployment consistency.
  • Developed scripts and tools to automate routine tasks, resulting in a 50% reduction in operational overhead.
  • Mentored junior team members on DevOps methodologies, best practices, and emerging technologies.

Software Engineer

Atos Syntel
Mumbai
07.2010 - 10.2012
  • - Developed and maintained various software applications, collaborating closely with cross-functional teams.
  • - Designed and implemented software components, adhering to coding standards and best practices.
  • - Conducted code reviews and provided constructive feedback to peers to improve code quality.
  • - Collaborated with quality assurance teams to ensure robust testing strategies, including unit tests and integration tests.
  • - Participated in architectural discussions and contributed to technical design decisions.
  • - Assisted in troubleshooting and resolving software defects and performance issues.
  • - Implemented security best practices to safeguard applications and data.
  • - Provided technical support to end-users and addressed customer-reported issues.
  • - Contributed to documentation of software architectures and user guides.

Education

10th Board - Science

West Bengal Board of Secondary Education
West Bengal
04-2005

12th Board -

West Bengal Council of Higher Secondary Education
West Bengal
07-2007

Bachelor of Engineering - Computer Science And Engineering

West Bengal University of Technology
West Bengal
07-2011

Skills

  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Strategic planning and decision-making abilities
  • Proficient in project management tools (eg, Rally, Jira)
  • Experience with Agile and Scrum methodologies
  • Excellent leadership, communication, and problem-solving abilities
  • Strong understanding of release management principles and best practices
  • Stakeholder management and negotiation skills
  • Attention to detail and ability to work under pressure in fast-paced environments
  • Proficient in cloud computing platforms (AWS, Azure, GCP)
  • Basic knowledge in configuration management tools (Terraform, Ansible, Chef, Puppet)
  • Decent understanding of CI/CD concepts and tools (Jenkins, GitLab CI/CD, Travis CI)
  • Experience with containerization and orchestration technologies (Docker, Kubernetes)

Certification

  • CSM, PMI ACP
  • SA, SASM, POPM

Timeline

Technical Program Manager | Program Management

Visa
08.2022 - Current

Manager - Projects | PM and RTE

Cognizant
04.2021 - 07.2022

Lead Consultant | Dev Ops Manager

Discover Financial Services
02.2020 - 03.2021

Dev Ops Consultant (Project Lead) | Data Warehouse

Atos Syntel
11.2012 - 01.2019

Software Engineer

Atos Syntel
07.2010 - 10.2012

10th Board - Science

West Bengal Board of Secondary Education

12th Board -

West Bengal Council of Higher Secondary Education

Bachelor of Engineering - Computer Science And Engineering

West Bengal University of Technology

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Chanchal Dutta