CHANCHAL SHARMA
Language Expert & Senior Market Researcher
New Delhi
Summary
Experienced Market Research professional with 5+ years of expertise in primary and secondary research across Southeast Asian industrial markets. Specialized in Food & Beverage and Pulp & Paper industries with a strong background in data analysis, demand–supply assessment, M&A; tracking, regulatory research, survey execution, and advanced reporting. Known for converting complex market data into clear, actionable business insights and providing multilingual research support as an Indonesian Language Expert.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Senior Researcher
Industrial Info Resources India Pvt. Ltd.
12.2024 - Current
- Manage end-to-end market research projects for Food & Beverage and Pulp & Paper sectors across Indonesia, Vietnam, Thailand, and Malaysia.
- Lead primary interviews with manufacturers, distributors, and regulatory authorities to validate market trends and pricing movements.
- Conduct advanced secondary research using trade databases, financial reports, and industry publications.
- Track mergers & acquisitions, capacity expansions, import–export flows, and government policies affecting regional markets.
- Develop forecasting models for demand–supply balances and growth projections.
- Create high-impact presentations, infographics, and dashboards translating large datasets into business-ready insights.
Researcher
Industrial Info Resources India Pvt. Ltd.
11.2021 - 11.2024
- Executed detailed competitive analysis and market sizing studies for pulp, paperboard, packaging, beverages, sugar, dairy, and edible oils segments.
- Designed and implemented online and telephonic surveys across Southeast Asia to collect primary market data.
- Built structured pricing databases and trend trackers supporting quarterly and annual industry reports.
- Supported senior consultants in preparing syndicated and custom market reports for global clients.
- Coordinated with multilingual research teams to verify data accuracy and enhance coverage of local markets.
Senior Analyst
Concentrix Daksh Pvt. Ltd. (Google YouTube Process)
05.2019 - 11.2021
- Started career as Practitioner providing front-line operational and quality support for Google YouTube advertiser accounts.
- Rapidly promoted to Senior Advisor within one year based on performance excellence and analytical ability.
- Conducted process audits, root-cause analysis, and quality improvement reviews to enhance service delivery standards.
- Delivered client performance reporting, escalations handling, and team mentoring activities.
- Recognized for maintaining high productivity, compliance scores, and client satisfaction ratings.
Education
Bachelor of Business Administration - BBA
Guru Gobind Singh Indraprastha University
New DelhiCommerce - undefined
Sarvodaya Kanya Vidyalaya
New DelhiSkills
Primary & Secondary Market Research
Industrial & Manufacturing Sector Analysis
Market Sizing & Forecasting Studies
Mergers & Acquisitions Monitoring
Regulatory & Policy Research (SE Asia markets)
Survey Management & Stakeholder Interviews
Competitive Landscape Analysis
Pricing Benchmarking & Cost Tracking
Data Visualization (Excel, PowerPoint dashboards)
Client Reporting & Presentation Building
Indonesian Language Research Support
Timeline
Senior Researcher
Industrial Info Resources India Pvt. Ltd.
12.2024 - Current
Researcher
Industrial Info Resources India Pvt. Ltd.
11.2021 - 11.2024
Senior Analyst
Concentrix Daksh Pvt. Ltd. (Google YouTube Process)
05.2019 - 11.2021
Bachelor of Business Administration - BBA
Guru Gobind Singh Indraprastha University
Commerce - undefined
Sarvodaya Kanya Vidyalaya